You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem.

Dear Sir/Madam, I am writing

this

Linking Words

letter to express my concerns about my credit

card

Use synonyms

statement for the recent month, which I received two days ago. I hope you will take the necessary actions to resolve

this

Linking Words

issue once you have gone through the letter.

Firstly

Linking Words

, I have been a part of CEBC for more than 10 years, and

this

Linking Words

is the first time I have witnessed numerous expenses on my credit

card

Use synonyms

, which were made without my knowledge.

For example

Linking Words

, I have zero clues about the transaction that happened on June 22, 2025, because it shows that I swiped the

card

Use synonyms

at a gas station.

However

Linking Words

, I have never owned a vehicle in the past 5 years.

Therefore

Linking Words

, I assume that the transactions that do not belong to me should be identified as fraudulent, and I recommend that you deactivate my

card

Use synonyms

immediately, once you receive

this

Linking Words

letter.

Moreover

Linking Words

, please raise an official complaint on my behalf to claim the unknown expenses. I hope you will take prompt action to protect the

customers

Check wording

customers'

show examples

accounts in the future. Yours sincerely, Pratheep

pratheep309

Jul 15, 2025

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task achievement

Make sure to include more details about the transactions to strengthen your request.

coherence and cohesion

Consider using linking words to improve the flow from one idea to the next.

greeting and closing

The letter has a polite greeting and closing, showing respect.

complete response

You explained your situation clearly, making it easy to understand.

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6
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

181 words

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