The Pie charts illustrate the results of the survey of the 100 guests of the Parkways Hotel to assess its customer
service
, using the same questionnaire in both years 2005 and 2010. Use synonyms
Overall
, the level of Linking Words
service
improved dramatically , as suggested by an increased Use synonyms
percentage
of very satisfied visitors and a decreased Use synonyms
percentage
of those who were extremely dissatisfied.
It is noticeable that the Use synonyms
percentage
of customers who responded "Good" increased significantly from 14% in 2005 to 39% in 2010. Use synonyms
Moreover
, the Linking Words
percentage
of those who assessed Use synonyms
service
level as excellent went up almost six times from 5% in 2005 to 28% in 2010. Use synonyms
This
was mainly Linking Words
due to
a colossal decrease in the proportion of guests who rated hotel Linking Words
service
as "Satisfactory" from 45% to 17%. Use synonyms
Additionally
, the Linking Words
percentage
of respondents with the Use synonyms
answers
"Poor" decreased approximately by half from 21% to 12% and the Fix the agreement mistake
answer
percentage
of those individuals who were very dissatisfied with the hospitality of the hotel shrank more than threefold from 15% to 4%.Use synonyms