IELTS Writing Correction Service
Writing Samples
Band 5.5

You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager . in your letter + describe the problem with the equipment + explain what happened when you phoned the shop + say what you would like the manager to do

Dear Sir or Madam, My name is Anna, and I am writing to express my dissatisfaction with the microwave oven I purchased from your online store on August 28, 2025. Unfortunately, it stopped working within days, and despite contacting the store , I did not receive a response . To be honest, I bought a microwave oven to prepare meals for my family .
Furthermore
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 , I actually want to learn how to bake cakes for my friend’s upcoming birthday .
This
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 issue
makes me
Verb problem
is
show examples
 extremely inconvenient.
Therefore
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, I really need a new microwave oven as soon as possible to address
this
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 matter. I trust that you will address
this
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 problem promptly, and I expect the product I purchased to function properly. I am looking forward to hearing from you. Best regards, Ms. Anna

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improvement
Be clear about the remedy you want (for example, say you want a replacement or a refund).
improvement
Remove extra details not needed for the letter (like the baking plan).
improvement
Check grammar and punctuation (e.g., 'within a few days', 'despite calling, I got no reply', 'it is very inconvenient').
improvement
Use a more formal tone (avoid phrases like 'To be honest').
improvement
Keep one idea per paragraph and use simple linking words to connect ideas.
strength
Good opening with a formal 'Dear Sir or Madam' and a polite closing.
strength
The letter stays on the main topic: the problem and the lack of response.
strength
Overall polite tone for the most part.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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