IELTS Writing Correction Service
Writing Samples
Band 5.5

You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager . in your letter + describe the problem with the equipment + explain what happened when you phoned the shop + say what you would like the manager to do

Dear Sir or Madam, I am writing to express my dissatisfaction with the incorrect delivery I received from your store
last
Linking Words
 Sunday night. I placed an order for a blue cooker in the large size outer shell, from the Lotus Sunhouse company,which can cook rice and hot pot. But in the morning, I received an order for a black
kettle
Use synonyms
, a black
kettle
Use synonyms
 in the largest size
from
Punctuation problem
, from
show examples
 Panasonic.
This
Linking Words
 mistake has caused me inconvenience because the
Use synonyms
kettle
Check wording
apply
show examples
kettle
Use synonyms
 cannot replace the rice cooker,so I cannot prepare delicious
foods
Fix the agreement mistake
food
show examples
 for the housewarming party coming up. I would appreciate it if you could arrange for the correct item to be delivered as soon as possible. If the item is no longer available , I would like to request a full refund . Thank you for your prompt attention to
this
Linking Words
 matter . I look forward to your quick response. Best Regards

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content
Say the problem in one clear part first, then what you want.
structure
Break the text into two or three short parts: the problem, the phone, and the ask.
grammar
Use full stops and commas well. Start with Dear and end with Best regards for a polite tone.
content
Give the date of the order and the name of the item if you have them.
tone
Be polite and kind in tone.
content
Clear request for the right item or a refund.
tone
Polite opening and closing.
structure
The letter stays on the topic.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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