Your manager asked you to work at the reception desk while the receptionist is getting lunch. This involves answering telephones and helping clients who come in. However, you are unable to help out because you have other work. Write an email to your manager in about 150-200 words and Apologize , Explain why you don’t have time to help out, Suggest a way to solve the problem.

Dear Andrew, I am writing

this

Linking Words

email to express my unavailability to cover Mary at the reception during her lunch break.

Firstly

Linking Words

, please accept my sincere apologies since I will not be able to support you on

this

Linking Words

However

Linking Words

, I feel very grateful that you have thought

Change preposition

show examples

me for

this

Linking Words

coverage. Unfortunately, I am afraid that my agenda will conflict with answering the calls and supporting the customers all the time.

Furthermore

Linking Words

, allow me to provide some explanation involved in my negative answer. Covering the reception will imply a time conflict with the projects and priority tasks going on in the division, since I have already set up my agenda based on my prior obligations.

For example

Linking Words

, the daily recurring meeting for the IT project requires my mandatory assistance and attention , and it is scheduled at noon.

However

Linking Words

, I would suggest an alternative solution that may work. Asking the administrative assistance on the second floor will be a suitable option, as she can modify her lunch break to be able to cover the reception.

Finally

Linking Words

, she has the expertise and capabilities to manage the coverage in a proper manner. Thanks in advance for your understanding. Regards, Kim

mariajoser3

Nov 21, 2025

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structure

Keep one clear plan in mind. Start with a short note of why you say no, then give a simple fix. Use short lines to show each idea.

style

Some lines are long. Break them into two or three short lines. Use simple words so the reader can follow.

content

Give one clear example to back what you say. A simple detail like a meeting at noon helps.

tone

Polite tone and a clear apology.

content

Off ers a real plan to fix the problem with another helper.

structure

Ends with thanks and a kind sign off.

Fully explain your ideas

To get an excellent score in the IELTS Task 2 writing section, one of the easiest and most effective tips is structuring your writing in the most solid format. A great argument essay structure may be divided to four paragraphs, in which comprises of four sentences (excluding the conclusion paragraph, which comprises of three sentences).

For we to consider an essay structure a great one, it should be looking like this:

Paragraph 1 - Introduction

Sentence 1 - Background statement
Sentence 2 - Detailed background statement
Sentence 3 - Thesis
Sentence 4 - Outline sentence

Paragraph 2 - First supporting paragraph

Sentence 1 - Topic sentence
Sentence 2 - Example
Sentence 3 - Discussion
Sentence 4 - Conclusion

Paragraph 3 - Second supporting paragraph

Sentence 1 - Topic sentence
Sentence 2 - Example
Sentence 3 - Discussion
Sentence 4 - Conclusion

Paragraph 4 - Conclusion

Sentence 1 - Summary
Sentence 2 - Restatement of thesis
Sentence 3 - Prediction or recommendation

Our recommended essay structure above comprises of fifteen (15) sentences, which will make your essay approximately 250 to 275 words.

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6
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 5.0

Logical structure

Introduction & conclusion present

Supported main points

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Clear & comprehensive ideas

Relevant & specific examples

Appropriate word count

8 paragraphs

199 words

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Topic Vocabulary:

appreciate
unfortunately
due to
prior obligations
urgent tasks
coverage
alternative solution
could consider
adjustment
assist in another capacity
grateful

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