You recently stayed at a hotel during your vacation. However, you were not satisfied with some of the services provided. Write a letter to the hotel manager. In your letter: •explain why you chose to stay at the hotel •describe the problems you faced during your stay •say what you would like the manager to do about it
Dear Manager,
I am writing in response to give feedback on my experience staying at the Saling
Hotel
during my Recent National Use synonyms
day
holiday.
I would like to let you know Fix capitalization
Day
that
why I chose to stay at your Correct word choice
apply
hotel
. After consulting on the Traveloka app, I decided to book from April 29th to May 3th for 2 adults, Use synonyms
me
Correct pronoun usage
apply
and my friend
Correct word order
my friend and
.
Information that the 4-star Correct pronoun usage
I.
hotel
, Deluxe Use synonyms
room
on the 9th Use synonyms
floor
has a Punctuation problem
floor,
see
view, includes king Use the right word
sea
size
bed, has a kitchen and living Use the right word
king-size
room
with full amenities. The Use synonyms
room
is clean, quiet, parking Use synonyms
available
, the staff is enthusiastic and operates 24/7, has a breakfast buffet Verb problem
is available
and
the restaurant is open from 6:00Punctuation problem
, and
Am
to 11:00PM. Saling Use the right word
AM
Hotel
have Use synonyms
everyting
I need.
One problem that I have encountered is Correct your spelling
everything
Correct word choice
that my
my
checked in at 3:30 Pm but the Correct pronoun usage
I
Hotel
said We would check in late because the Use synonyms
room
was not ready. Until 4:15 Pm, We were able to check in and the Use synonyms
room
really smelled very bad. The next morning at the buffet counter, the main course was reported to be finished at 8:00Am Use synonyms
while
the buffet ended at 9:00Am. The main reason for Linking Words
this
is when We wanted to visit some nearby tourist attractions, the receptionists were not focused, they seemed unthe unenthusiastic.
From my point of view Linking Words
Hotel
should have a training on the attitude and working style of the reception department. Keep in touch with guests if there is a problem with the Use synonyms
room
. Adjust the amount of food Use synonyms
accordingly
.
Apart from the problems encountered everything was fine. I would still rate 5 stars and hope to receive a discount for the next stay. Hope the Linking Words
hotel
will improve and develop better.
Thank you very much for your prompt attention to Use synonyms
this
matter.
Sincerely,
Leah NguyenLinking Words
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Task response
Put one idea in each paragraph. Start with why you chose the hotel, then talk about problems, then say what you want.
Coherence and cohesion
Use clear links between parts. Words like first, then, also help the flow.
Content
You give facts like dates and the room type.
Tone
You ask for action to fix the issue and a discount.
Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.