You recently bought an expensive electronic product from a store and found that the product does not work properly. Write a letter to store manager. In your letter, Complain about the problem Propose action for the store to take.

Dear Store Manager, I am writing
this
Linking Words
to inform you about the radio that I bought recently from your
electronic
Replace the word
electronics
show examples
store. The model number was V11987, it was blue in
color
Change the spelling
colour
show examples
, and as soon as I came home, I found out that
product
Correct article usage
the product
show examples
was working properly,
there
Correct word choice
but there
show examples
was a distortion in the sound quality. I tried to listen and see if there was a frequency issue
but
Punctuation problem
, but
show examples
that did not work as well. I am now convinced that
problem
Correct article usage
the problem
show examples
is with the radio itself. Could you please inform me
there is
Verb problem
of the
show examples
an
Correct article usage
apply
show examples
exchange, return or refund policy
.
Change the punctuation
?
show examples
I would like you to check and refund the full amount I paid for
this
Linking Words
product. I will send you the details and
further
Linking Words
information if required. Hoping for
this
Linking Words
matter to be resolved at the earliest convenience. As I will be leaving
this
Linking Words
country in two weeks. Yours faithfully, Hasan

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

task
State the problem clearly and say what you want (refund). Add the key facts like the model number, date of buy, and the policy you need.
coherence
Split the letter into 2 or 3 short blocks. Use easy linking words like also, then, but.
coherence
Try to keep one idea in each block. Move other thoughts to a new block.
grammar
Check small language points: 'not working' not 'working' and fix small mistakes.
tone
Polite tone and clear aim.
content
Gives detail about the product (model and color).
content
Asks for action on refund or policy.
Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

What to do next:
Look at other essays: