You ordered a new chequebook from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the chequebook, how much longer you will have to wait, and ask the manager what action he/she will take about this matter.

Dear Sir or Madam, I am writing to express my dissatisfaction
about
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with
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a service, which was taken by me at your branch. Since I have placed an order for a new chequebook, I have not received it yet. On Monday, at around 8:15
AM
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AM,
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I personally visited the branch located at the Mall Road in Bathinda and the chequebook was applied for on my behalf by one of your employees. It has now been a couple of weeks since I made a request for it. As I have several financial obligations, the delay is causing me considerable inconvenience.
Moreover
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, could you please let me know when I will get it? Will I need to visit your branch
or
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, or
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will I get it by post? I would appreciate it if you
inform
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would inform
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me what actions will be taken regarding
this
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matter.
Furthermore
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, could you check the expected delivery date? I am looking forward to your positive consideration. Yours faithfully, Rupinder Kaur.

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task response
Task response: You answer all parts, but one part is not fully clear. You ask when you will get it, but you do not say how much longer you can wait in a clear way.
task response
Task response: Add one clear line like: I can wait only three more days because I need it for my bills.
coherence and cohesion
Coherence and cohesion: The letter is easy to follow and the order is good.
coherence and cohesion
Coherence and cohesion: Some lines can link better. Use words like also, so, and therefore in a simple way.
coherence and cohesion
Coherence and cohesion: One sentence is not natural: the chequebook was applied for on my behalf. Write: one of your staff helped me order the chequebook.
task response
Task response: You give the time, day, and place of the order.
task response
Task response: You make your problem clear and ask the manager to act.
coherence and cohesion
Coherence and cohesion: Your letter has a clear start, middle, and end.
coherence and cohesion
Coherence and cohesion: Each paragraph has one main point.
coherence and cohesion
Coherence and cohesion: The greeting and closing fit a formal letter.
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