IELTS Writing Correction Service
Writing Samples
Band 5

You stayed in a hotel and was not satisfied with service. Write a letter to manager. - why you chose this hotel - what problems did you face - tell the manager what to do

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Dear Sir or Madam, I am writing
this
Linking Words
 letter to complain about the
unsatisfaction of
Replace the word
unsatisfactory
 service that I have received from the staff. I chose
this
Linking Words
 hotel because it is in the city centre, which is convenient
to explore
Change preposition
for exploring
show examples
 the places around the city.
Moreover
Linking Words
, it is newly rebuilt, and everything is new and modern. I
also
Linking Words
 saw many positive reviews on the hotel website.
That is
Linking Words
 why I selected to stay here. I am currently staying in
room
Use synonyms
 202. I booked a superior
room
Use synonyms
 with a city view, but I got the
room
Use synonyms
 with no window. I asked the front office staff to change the
room
Use synonyms
, but they informed me that there
is
Correct subject-verb agreement
are
show examples
 no other rooms available as the hotel was fully booked yesterday. So, I asked about tomorrow if there is any chance I could get a new
room
Use synonyms
. They talked to me in an unfriendly tone of voice , and their expression seemed to annoy me by asking for a
room
Use synonyms
 move.
Furthermore
Linking Words
, the
room
Use synonyms
,
Punctuation problem
apply
show examples
 where I am staying now, the air conditioner is not working properly, as it is not cooling. I
call
Wrong verb form
called
show examples
 Guest Services, but the issue is still persisting. It would be really appreciated if you could look into
this
Linking Words
 matter because I stay here only for 3 nights, and tonight is my 2nd night without hearing anything from the staff. If there is no
room
Use synonyms
 available to move, I can stay in
this
Linking Words
room
Use synonyms
 until checking out. Would it be possible to get a refund for the
room
Use synonyms
 type that I paid for? Look forward to your reply, Jack Deans

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task response
Task response: Say your main problem more clearly at the start. Ask for one clear action from the manager.
task response
Task response: Use the right word forms, for example 'dissatisfaction with the service' or 'poor service'.
coherence and cohesion
Coherence and cohesion: Keep each paragraph to one main point only. This will make your letter easier to follow.
coherence and cohesion
Coherence and cohesion: Use simple linking words like 'First', 'Also', 'However', and 'Finally' to guide the reader.
task response
Task response: You answered all parts of the question and gave clear details about the problems.
task response
Task response: Your tone is polite and suitable for a letter to a manager.
coherence and cohesion
Coherence and cohesion: Your letter has a clear opening, body, and ending.
coherence and cohesion
Coherence and cohesion: The order of ideas is mostly easy to follow.
The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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