You ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.

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Dear Sir or Madam, I am writing to express my concern about the

service

Use synonyms

provided by Canara Bank at West Avenue Plaza.

Although

Linking Words

Punctuation problem

apply

show examples

I have

Verb problem

had an

show examples

account with

this

Linking Words

branch

Use synonyms

since 2010, and I have never had any

issue

Fix the agreement mistake

issues

show examples

until now. I had placed an order for a new cheque book on May 1,

2026

Add a comma

2026,

show examples

through the mobile banking application. The order receipt stated that I would receive the cheque book within 3 business days after placing the order.

However

Linking Words

, two weeks have passed, and I have not received it. I tried contacting the customer

service

Use synonyms

at the West Avenue Plaza

branch

Use synonyms

Punctuation problem

apply

show examples

multiple times over the past week, and my calls were not attended

Change preposition

to.

show examples

Yesterday, I came to the

branch

Use synonyms

at West Avenue Plaza, hoping to receive assistance with

this

Linking Words

matter.

However

Linking Words

, the clerk at Counter Number 1

Punctuation problem

apply

show examples

told me to contact customer

service

Use synonyms

to resolve the issue, and told me to move out of the line

Punctuation problem

apply

show examples

in a very rude tone. It is concerning how the

service

Use synonyms

quality of

this

Linking Words

branch

Use synonyms

has deteriorated.

This

Linking Words

is a concern that I have heard from other customers of

this

Linking Words

particular

branch

Use synonyms

. I request you to look into

this

Linking Words

matter.

Additionally

Linking Words

, I would appreciate

Correct pronoun usage

it if

show examples

you could update me about the status of my cheque book, and let me know what steps you would take to improve the

service

Use synonyms

quality of the

branch

Use synonyms

. I look forward to hearing from you. Best regards, Krithi S

skrithi99

May 14, 2026

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task response

Ask more clearly how long you must wait for the cheque book.

task response

Say more clearly what action you want the manager to take about the bad service.

coherence and cohesion

Keep one main point in each paragraph to make the letter easier to follow.

coherence and cohesion

Do not use too many commas in one sentence, because this can slow the reader.

task response

You answered all parts of the task.

task response

The tone is formal and fits a letter to a bank manager.

coherence and cohesion

The letter has a clear opening, body, and closing.

coherence and cohesion

Your ideas move in a clear time order.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

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4
Linking words
meeting the goal of 7 or more
2
Word repetition
meeting the goal of 3 or fewer
9
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

241 words

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