You recently visited a shopping mall and had an unpleasant experience with one of the employees. Write a letter to the mall manager. In your letter: * explain what happened * describe how the employee behaved * say what you would like the manager to do

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Dear Sir/Madam, I'm writing

this

Linking Words

to express the bad experience that I faced in the shopping mall yesterday evening.

Last

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night,

while

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I was shopping for my sister's wedding at Inorbit

mall

Fix capitalization

Mall

show examples

, two security guards came up to me and started asking me about my

last

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purchases.I tried to tell them, but they were quite aggressive towards me. The employee started shouting at me without any proof.

Also

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, they try to threaten me to call the cops even though I had the receipt of my

last

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transactions. I would like the manager to take

this

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with action towards security guard and give some training before they enter the floor. I look forward to your prompt response and a satisfactory resolution to

this

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issue. Yours faithfully, Ayush Shukla

ayush.s2352

May 23, 2026

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task response

Task response: You answer all three parts, but add one or two more clear details about what happened.

task response

Task response: Use a more polite and formal tone in some lines, for example 'I am writing to complain about...'

coherence and cohesion

Coherence and cohesion: Your letter has a clear start, middle, and end, but some ideas can be linked more clearly.

coherence and cohesion

Coherence and cohesion: Put one main idea in each paragraph and use easy link words like 'First', 'Then', and 'As a result'.

task response

Task response: You cover what happened, how the staff acted, and what you want the manager to do.

coherence and cohesion

Coherence and cohesion: The greeting and closing are correct for a formal letter.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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4
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

127 words

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You recently visited a shopping mall and had an unpleasant experience with one of the employees. Write a letter to the mall manager. In your letter: * explain what happened * describe how the employee behaved * say what you would like the manager to do

Many young people are spending a lot of time on computers, which makes them less active. What are the reasons? What are some solutions?

All cars that burn fossil fuels should be banned and electric cars should replace them. Do you agree or disagree?

It is inevitable that traditional cultures will be lost as technology develops. Technology and traditional cultures are incompatible. To what extent do you agree or disagree with this view.

me countries, many people do not have enough money to access the internet. Should governments be responsible for ensuring that everyone can get access to the internet?

In many countries around the world, rural people are moving to cities, so the population in the countryside is decreasing. Do you think this is a positive or a negative development?