IELTS Writing Correction Service
Writing Samples
Band 5

You ordered a new cheque book from your bank two weeks ago, but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.

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Dear Sir or Madam, I am writing
this
Linking Words
 to you to formally complain about
delay
Correct article usage
the delay
show examples
 in
delivery
Correct article usage
the delivery
show examples
 of
cheque
Correct article usage
the cheque
show examples
 book. My name is Adeel,
current
Correct article usage
a current
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 account holder in your esteemed bank. Account No.12345678. On date 09.08.2026
I
Punctuation problem
, I
show examples
have visited the Salam Street branch and officially submitted the request for
new
Correct article usage
a new
show examples
 cheque book by paying
fee
Correct article usage
the fee
show examples
 and following the relevant Documentation work.
Branch
Correct article usage
The branch
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 representative has provided me
request
Change preposition
with the request
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 number and intimated that the book will be
deliver
Wrong verb form
delivered
show examples
 to my address within one week.
However
Linking Words
, it’s been two weeks
i
Correct word choice
and I
show examples
 have not received any parcel from your end. Kindly provide me exact date of delivery of my belongings I am not able to pay my landlord because of
subject cheque books absence
Correct word order
the absence of subject cheque books
show examples
.
Therefore
Linking Words
, I kindly request an explanation from your end on
such
Linking Words
significant
Correct article usage
a significant
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 delay, and
in
Linking Words
addition
Punctuation problem
addition,
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 what steps are you going to take to ensure
such
Linking Words
 delays are not going to
be
Verb problem
apply
show examples
happen in future. Your quick response will be highly appreciated. Regards, Adeel Mushtaq

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task response
You answer all parts of the task: when and how you asked for the book, how long you have waited, and what action you want. Make the request for action more clear. For example, ask the manager to check the request, give a new delivery date, and tell you why the delay happened.
task response
Use more exact and natural words. Write “the cheque book” instead of “my belongings”, and “the cheque book is missing” instead of “subject cheque books absence”.
coherence and cohesion
Your letter has a clear order: reason for writing, details of the request, the problem, and your request. Keep each paragraph focused on one main point.
coherence and cohesion
Some sentences need better links and clearer grammar. For example: “However, it has been two weeks, and I have not received the cheque book.” Use full stops and commas to make long ideas easier to read.
coherence and cohesion
Use a more formal closing, such as “Yours faithfully,” after “Dear Sir or Madam,”.
task response
You give useful details, including the date, branch, account number, request number, and the one-week delivery time.
task response
You explain why the delay is a problem: you cannot pay your landlord.
coherence and cohesion
The opening clearly states the reason for the letter, and the paragraphs follow a sensible order.
Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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