IELTS Writing Correction Service
Writing Samples
Band 7.5

You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In the letter: explain why you were at the restaurant describe the problems write about the action you want the manager to take You do NOT need to write your own address. Begin your letter as: Dear Sir or Madam,

7.5 / 9
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Dear Sir or Madam, I am writing to express my disappointment for a dinner event we had at your restaurant
last
Linking Words
 week. I arranged a dinner party with 25 guests in the banquet hall to celebrate my son's 10th birthday. I have booked a specialised menu of his choice. we were really excited to enjoy the evening with our family and friends.
Although
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, I have booked the hall one month in advance and asked for a green colour decoration, the venue was not prepared according our selection. Despite of serving the welcome drinks at the start of the event, it was delayed and served at the meal time.
Additionally
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, hot food dishes were not at the appropriate temperature,
instead
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 it was cold.
Moreover
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, dessert we ordered had no toppings and the quantity was not sufficient. The expereience was unexpected as we are loyal customers of yours for 7 years.
Therefore
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, I would like to request for 50% refund of a total paid amount for the dinner. On top of that, I would like to suggest to well prepared and trained staff for
such
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 events to maintain the reputation of the restaurant. I will appreciate the immediate attention on
this
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 matter. Yours sincerely, Amit.

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task response
Explain the meal problems in a little more detail. For example, say which hot dishes were cold and how the low amount of dessert affected your guests.
task response
Your request for a refund is clear. Also ask the manager to reply by a set date, so the action you want is fully clear.
task response
Keep the tone polite and formal. Use “I am disappointed with” rather than “I am writing to express my disappointment for”.
coherence and cohesion
The letter has a clear order: reason for the visit, problems, and action. Use linking words more carefully: do not begin a sentence with “Although” when the rest of the sentence does not show a clear opposite idea.
coherence and cohesion
Keep each paragraph focused on one main point. In the problems paragraph, group venue and service problems first, then food problems.
coherence and cohesion
Use clear joining words such as “First”, “In addition”, and “Finally” to make the list of problems easier to follow.
coherence and cohesion
Use a formal closing without a full stop after the name: “Yours sincerely,” followed by “Amit”.
task response
You clearly explain why your family went to the restaurant: it was your son’s birthday dinner with 25 guests.
task response
You cover all key parts of the letter: the reason for the visit, the problems, and the action you want.
coherence and cohesion
Your paragraphs are in a sensible order, and the reader can follow the story easily.
coherence and cohesion
You use helpful linking words such as “Despite”, “Additionally”, and “Moreover” to connect your points.
Topic Vocabulary:
  • express disappointment
  • dining experience
  • service
  • inefficient
  • seated
  • order
  • food quality
  • expectations
  • menu
  • portion sizes
  • atmosphere
  • pleasant
  • address shortcomings
  • training
  • efficient
  • attentive
  • promptness
  • delivering food
  • flavors
  • presentation
  • descriptions
  • calm
  • relaxing
  • enhance
  • satisfied
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