IELTS Writing Correction Service
Writing Samples
Band 4.5

You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem.

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I am Anthony Roy and I have been a customer of the DBS treasures for the
last
Linking Words
 3 years. I am writing to you regarding a wrong transaction that has been charged on my credit
card
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. I received my credit
card
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 statement yesterday and was
suprised
Correct your spelling
surprised
 to see the amount charged. When
i
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I
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 was going through each transaction
i
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I
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 noticed a few items on the statement which
i
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I
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 have not purchased. On 4
july
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July
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i
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I
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 have been mistakenly charged for a digital camera, hiking boots and some clothes bought from a store in
delhi
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Delhi
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. I correctly remember on that date
i
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I
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 was travelling for a work trip. I have lately not visited the store.
Linking Words
Further
Add a comma
,Further
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i
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I
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 have no interest in hiking and already own a
high end
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high-end
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 camera. I suspect someone got
possesion
Correct your spelling
possession
 of my
card
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 and did the purchases.
i
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I
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 would like you to look into the matter on a priority basis
amd
Correct your spelling
and
 block my existing
card
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. As
this
Linking Words
 transaction is faulty, please revert the charge and interest on my account. I would like to hear from you on the
next
Linking Words
 steps to resolve
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this
Correct determiner usage
these
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 issues. Yours faithfully Anthony

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

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