You are not happy about a service you received a couple of days ago from a company and you have decided to complain about it. Write a letter to the company to complain about the poor service you received from its employee. In your letter, express: - why you went to the shop/office - how the employees behaved to offend you - what you expect the company to do

#service #couple #company #employee #shop #office #employees

I am writing to express my disappointment with the service I received from one of your cell phone repair centres. I have recently visited your company's repair shop located on Carter Road to report an issue with my cell phone which I had purchased a couple of days ago and the experience was terrible. I am hoping that you would take the necessary steps to improve your customer service. I visited your shop

last

Monday with my mobile

pho to

Correct your spelling

photo

show examples

have it repaired. Despite the fact that I have a valid warranty for the purchased mobile cell, I was denied

Correct article usage

apply

show examples

free servicing for the faulty feature of the polo.

However

, I had a word with the store manager which was not very fruitful as he was impolite and without

further

clarification, I was asked to leave. So after realising that no help will be provided, I vacated the premises. That was disheartening and unprofessional to the least. I would like you to consider my request as a formal complaint against your store manager.

Also

, I urge you to initiate appropriate actions to assist me to obtain the service, as per the company policy. I look forward to hearing from you soon.

Submitted by SuryaTeja Duggi on Mon Aug 05 2019

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

Dear + name
Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

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4Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
2Grammar mistakes
 

4 paragraphs

202 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 7.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

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The Greeting

Ultimate Speaking practice for IELTS

Some experts, believe that it is better for children to begin learning, a foreign language at primary school, rather than secondary school, do the advantages of the outweighes the disadvantages.

Wealthy countries should accept more refugees and provide them with basic assistance such as food and housing. To what extent do you agree or disagree?

More and more fathers are taking break from their careers so that they can stay home and take care of their children while their wives work. This is better for the family than having both parents work full time. To what extent do you agree or disagree with this opinion.

Essentional vocabulary list for IELTS Writing 7+