You are not happy about a service you received a couple of days ago from a company and you have decided to complain about it. Write a letter to the company to complain about the poor service you received from its employee. In your letter, express: - why you went to the shop/office - how the employees behaved to offend you - what you expect the company to do

#service #couple #company #employee #shop #office #employees

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I am writing to express my disappointment with the service I received from one of your cell phone repair centres. I have recently visited your company's repair shop located on Carter Road to report an issue with my cell phone which I had purchased a couple of days ago and the experience was terrible. I am hoping that you would take the necessary steps to improve your customer service. I visited your shop

last

Linking Words

Monday with my mobile

pho to

Correct your spelling

photo

show examples

have it repaired. Despite the fact that I have a valid warranty for the purchased mobile cell, I was denied

Correct article usage

apply

show examples

free servicing for the faulty feature of the polo.

However

Linking Words

, I had a word with the store manager which was not very fruitful as he was impolite and without

further

Linking Words

clarification, I was asked to leave. So after realising that no help will be provided, I vacated the premises. That was disheartening and unprofessional to the least. I would like you to consider my request as a formal complaint against your store manager.

Also

Linking Words

, I urge you to initiate appropriate actions to assist me to obtain the service, as per the company policy. I look forward to hearing from you soon.

Submitted by SuryaTeja Duggi on Mon Aug 05 2019

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

Dear + name
Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

4
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
2
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 7.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

4 paragraphs

202 words

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The Greeting

A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter. In your letter describe the problem; explain how it affects you; say what you will do if this matter is not resolved.

Governments give lots of support to artists, even though some people think it is a waste of money that could have been spent better elsewhere. Discuss both views and give your opinion.

In some countries, more and more people are becoming interested in finding out about the history of the house or building they live in. What are the reasons for this? How can people research this?

Environmental protection should be the responsibility of politicians, not individuals as individuals can do too little. To what extent do you agree or disagree

Some people say that it is possible for a county to be both economically successful and have a clean environment. Others disagree. Discuss both view and give your opinion.