You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

#credit #card #bank #lists #purchases #manager #items #addresses #sir #madam

✨ Do you want to improve your IELTS writing?

I am writing

this

Linking Words

letter in reference to inquire about the

last

Linking Words

month's statement for my credit

card

Use synonyms

. Let me explain in detail. My name is Saad Mubarak and I am currently holding a platinum credit

card

Use synonyms

no 34578IXF with your bank. The

card

Use synonyms

provides me with a monthly limit of USD 5000 on purchases

additionally

Linking Words

it provides me with a net discount of 10 per cent on grocery shopping.

Although

Linking Words

I have thoroughly enjoyed the premium services provided by your bank

however

Linking Words

last

Linking Words

month I was surprised to see my e-statement. The reason being it showed the purchase of some expensive items made through my credit

card

Use synonyms

. To elucidate I did not make any purchase through my

card

Use synonyms

additionally

Linking Words

, I have found multiple discrepancies on the monthly statement which I have explained to your customer care representatives.

Lastly

Linking Words

, I would request you to look into

this

Linking Words

matter immediately and provide an immediate resolution as I have not been given any solution till now despite speaking multiple times with your customer care executives.

Moreover

Linking Words

, I would

also

Linking Words

request you to send me the correct monthly statement. looking forward to your immediate response and resolution Yours sincerely saad

Submitted by sharan.blitz on Mon Oct 21 2019

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

Dear + name
Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

8
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

197 words

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The Greeting

Everybody should donate a fixed amount of their income to support charity. To what extent do you agree or disagree?

Some people think that children should start school at a very early age, but others believe that they should not go to school until they are older. Discuss both these views and give your opinion.

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