The hotel were you and your family spent the weekend did not offer the service they had promised. Write a letter to the manager. In your letter: • Introduce yourself. • Explain the problem. • State what action you would like from the hotel. Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir/Madam, I am writing

this

letter to bring to your notice regarding a service which was promised but not delivered. My name is John D'silva,

last

weekend I along with my wife, and 2 children stayed at your hotel. Indeed, the hospitality was great. Unfortunately, the gym and spa service was not provided as per the promise and the terms and conditions signed at the time of booking. I and my wife, are fitness freaks and hitting the gym is a part of our daily routine. Even if we miss a single session, it has an adverse

Replace the word

effect

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affect

Correct your spelling

effect

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on our physical and mental health and

also

causes a lot of

problem

Fix the agreement mistake

problems

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for the remaining day. Taking

this

matter into consideration and the inconvenience caused, I request you to partially refund our booking amount or issue discount coupons with free gym and spa access for all future bookings. Awaiting a prompt reply, Yours Faithfully, John D'silva Word Count: 156