Your recently visited a store and didn't like the customer service there. Write a complaint letter to the store manager and say -What was the issue there? -Why wasn't the staff helpful? -Suggest what can be done about it

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Dear Sir or Madam, I am writing

this

Linking Words

letter to file a complaint about the unpleasant treatment that I have received during my shopping tour inside your research institute. In fact, I was searching for significant reading materials for my master degree thesis. As a matter of fact, I demand from the reception to guide my way for the reference section,

however

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, all responses were absent by the staff working there.

Moreover

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, I waited over one hour until the employee provided the password for the computer. Unfortunately, all workers in

this

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library were very occupied with personal staffs which distracted to serve the clients properly.

Furthermore

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, the supervisor was totally unavailable who was supposed to manage his team in order to improve the customer service under

such

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circumstances. I should suggest that the HR department implement several stringent rules on the employees which will ensure the clientele satisfaction.

Additionally

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, I hope that the IT technician develops an online website that will reduce the workload on the staff. Your prompt action is highly required. Faithfully yours, Mr Ali Hammoud

eng.ali.hammoud.26Fri Jan 14 2022

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6
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

178 words

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Topic Vocabulary:

customer service
rude behavior
long wait times
lack of knowledge
proper training
inattentive
staff shortage
peak hours
improvements
customer-friendly approach

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Your recently visited a store and didn't like the customer service there. Write a complaint letter to the store manager and say -What was the issue there? -Why wasn't the staff helpful? -Suggest what can be done about it

Some people think the manufacturers and shopping malls should sell fewer packaged products while others argue that people have the responsibility to buy products with less packaging. Discuss both views and give your own opinion.

NOWADAYS, PARENTS ARE ALLOWING THEIR CHILDREN TO USE TABLES AND SMARTPHONES TO ENHANCE LEARNING. DO THE ADVANTAGES OF THIS DEVELOPMENT OUTWEIGH THE DISADVANTAGES?

Some experts think that universal basic income only makes sense if it provides just enough to survive on so that people still need to work and earn money for living . To what extent do you agree?

Topic: Women are better at childcare than men therefore they should focus more on raising children and less on their working life. To what extents do you agree or disagree with this statement?

Write a letter to your colleague asking for help in setting up equipment for your presentation. In your letter, you should- -tell when and where presentation will take place -describe your arrangements -tell him/her what equipment you need