You recently visited a store and did not like the customer service there. Write a letter to the store manager and say: • What was the issue there? • Why wasn't the staff helpful? • Suggest what can be done about it?

Madam/ Dear Sir, My name is

Jinson

Correct your spelling

Jason

, I am writing

this

letter to express my dissatisfaction with the customer

service

of your store. I visited the premise

last

Friday around 7 pm.

Although

I have been a frequent customer and have always received satisfactory

service

,

this

time's story was different. I was quite amazed by the appalled behaviour of your staff. When I entered the store, none of the staff members cared to notice my presence. I roamed around randomly and nobody came forward to lend a hand.

Finally

, I seek the support of one team member and she seemed involved in other thoughts. She did not give me full attention to me and never cared to render the

service

which I requested from her.

Thus

, in frustration, I had to step out of the store. I would like you to go through my complaint and take the necessary steps to resolve

this

matter.

Additionally

, I would be delighted, if you could give proper training to your staff members on customer

service

so that consumers may not face

such

situations in future. I look forward to hearing from you soon and the improved

service

as well. Yours faithfully, Jinson Tomy