IELTS Writing Correction Service
Writing Samples
Band 8

You ordered an item from an online shopping store and it has arrived damaged. Write a letter to the retailer to complain. In your letter: • Explain why you are unhappy • Request a refund • Make arrangements to return the damaged item

#item #store #retailer #request #refund #arrangements
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Dear Sir, I am writing
this
 letter to express my dissatisfaction with the product which I ordered online from your store. When I placed the order, I was very delighted.
However
, when I got the parcel, containing a mobile phone, I became very annoyed as its screen was damaged. Due to
this
 reason, I am unhappy with your services. I did not expect that I will receive a phone with a broken display. As I make full payment in advance through my credit card at the time of purchase.
Therefore
, I want you to please start the process of the refund at the earliest.
In addition
 to it, I
also
 want you to appoint a member of your staff who can collect the damaged item from my home by the end of
this
 week. It would be really helpful for me. Looking forward to hearing from your side. Yours Faithfully, Kuljeet Kaur.
Submitted by kuljeetkaur19941 on

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Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • I am writing to express my disappointment
  • I regret to inform you that
  • I am dissatisfied with the item I received
  • The item arrived damaged
  • The product is in unsatisfactory condition
  • I expected better quality
  • I would like to request a refund
  • I kindly ask for your assistance in resolving this matter
  • I would appreciate it if you could provide instructions
  • I suggest arranging a pick-up service
  • I expect a prompt response and resolution
  • I hope for a satisfactory outcome
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