You ordered an item from an online shopping store and it has arrived damaged. Write a letter to the retailer to complain. In your letter: • Explain why you are unhappy • Request a refund • Make arrangements to return the damaged item

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Dear Sir, I am writing

this

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letter to you to express my dissatisfaction with the product which I ordered online from

this

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store.

Last

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Monday, I placed an order for a phone from the popular brand Apple and I was very delighted at that time.

However

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, when I received the parcel, It made me very annoying as its display is fully broken. I was very unhappy when I came to know that I got a damaged item.

Although

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I make full payment of Rs. 85,000/- at the time of purchasing,

thus

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, I want to please initiate the process of refunding the amount at the earliest. It would be really commendable if you could refund it by the coming week. I got the delivery of

this

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cellphone on the 5th of July,

that is

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, on Friday vide Invoice No. 4X256 dated 1st of July.

Therefore

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, I request you to please appoint a member of your staff who can collect it from my home between 2 to 3 days as I will not be available after that due to my official commitments. Looking forward to hearing from your side. Yours Faithfully, Kuljeet Kaur.

kuljeetkaur19941Mon Jun 27 2022

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7
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meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

191 words

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Topic Vocabulary:

I am writing to express my disappointment
I regret to inform you that
I am dissatisfied with the item I received
The item arrived damaged
The product is in unsatisfactory condition
I expected better quality
I would like to request a refund
I kindly ask for your assistance in resolving this matter
I would appreciate it if you could provide instructions
I suggest arranging a pick-up service
I expect a prompt response and resolution
I hope for a satisfactory outcome

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You ordered an item from an online shopping store and it has arrived damaged. Write a letter to the retailer to complain. In your letter: • Explain why you are unhappy • Request a refund • Make arrangements to return the damaged item

Online education is becoming increasingly popular. Many students are choosing to study online instead of face - to - face education. what is the advantages and disadvantages.

In some cultures, children are often told that they can achieve anything if they try hard enough. What are the advantages and disadvantages of giving children this message?