You ordered an item from an online shopping store and it has arrived damaged. Write a letter to the retailer to complain. In your letter: • Explain why you are unhappy • Request a refund • Make arrangements to return the damaged item
Dear Sir,
I am writing
this
letter to you to express my dissatisfaction with the product which I ordered online from this
store.
Last
Monday, I placed an order for a phone from the popular brand Apple and I was very delighted at that time. However
, when I received the parcel, It made me very annoying as its display is fully broken. I was very unhappy when I came to know that I got a damaged item.
Although
I make full payment of Rs. 85,000/- at the time of purchasing, thus
, I want to please initiate the process of refunding the amount at the earliest. It would be really commendable if you could refund it by the coming week.
I got the delivery of this
cellphone on the 5th of July, that is
, on Friday vide Invoice No. 4X256 dated 1st of July. Therefore
, I request you to please appoint a member of your staff who can collect it from my home between 2 to 3 days as I will not be available after that due to my official commitments.
Looking forward to hearing from your side.
Yours Faithfully,
Kuljeet Kaur.Submitted by kuljeetkaur19941 on
Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.