IELTS Writing Correction Service
Writing Samples
Band 6

Write a complaint letter to the airline manager regarding the behaviour of one of staff members on your. flight .In your letter Give full details of your flight Say what the problem with the staff member was What would you like the manager to do regarding this matter

Dear Sir/Madam, I am a regular customer of your Air India airline and your air services are the best but today I am writing to complain about misbehaviour by your crew member with me on my
last
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 flight. The first thing I would like to tell you is that I was travelling from Delhi to Toronto on 25 June 2022 with my family on an Air India flight. I would like to explain
about
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apply
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the attitude of your team member as she was rude
with
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to
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 passengers. During dinner time she served
as
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a meal in which bread was made from wheat flour.My daughter has an allergy to wheat So I called her and told her about my issue but
instead
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 of solving it she started arguing with me and said we do not have any bread without wheat.
This
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 caused me substantial inconvenience because my daughter travelled the whole journey without eating anything. I would greatly appreciate it if you could take strict action against her since
this
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 behaviour could
put
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affect your business. I am looking forward to hearing from you. Yours sincerely, Mark jones

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task achievement
Provide more details about your flight, such as the flight number. This will help give context to your complaint.
coherence and cohesion
Make sure each paragraph clearly focuses on one main idea to improve clarity. For example, the first paragraph should introduce the issue, and the second paragraph should describe the problem.
task achievement
Try to use a more formal tone throughout the letter to match the seriousness of the complaint. Phrases like 'I kindly ask' instead of 'I greatly appreciate it if you could' may sound more professional.
task achievement
The letter clearly states the main issue and your concern, which is important for a complaint.
task achievement
You maintained a polite tone, which is good for communication even in a complaint.
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