You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam, You should write at least 150 words.

Dear Sir, I am writing
this
letter to complain about some
trade
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trades
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which
were
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was
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mistakenly stated in my June 2022
credit
card
statement. I am J A T S Perera who holds the NIC number 905190113V and the
credit
card
number 5556678 at your bank. I have been using your
credit
card
facility since
year
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the year
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2014 and I am maintaining a better relationship with the bank for the past 6 years.
Hence
, your bank has extended my
credit
limit
last
year to Rs. 400,000/=. I received my
credit
card
statement yesterday which consisted
with
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of
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three irrelevant transactions from 20th June 2022 to 25th June 2022. During the mentioned period, I have not used my
credit
card
for any sort of
purchases
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purchase
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.
Moreover
, I am not utilizing
this
credit
card
to purchase electrical items because I have a
Correct your spelling
separate
seperate
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separate
card
to carry out
such
transactions. I request you to implement corrective actions at your earliest. Two things need to be done in order to rectify the mistake.
Initially
, you are required to send me a confirmation letter stating that
this
particular amount should not be paid and interest will not be charged for the same.
Subsequently
, in the
next
month
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month's
show examples
statement, these three transactions should be eliminated. I am waiting for a prompt response from you on
this
matter. Yours Faithfully, Thuya Perera
Submitted by TSP on

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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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