You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam, You should write at least 150 words.

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Dear Sir, I am writing
this
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letter to complain about some
trade
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trades
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which
were
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was
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mistakenly stated in my June 2022
credit
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card
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statement. I am J A T S Perera who holds the NIC number 905190113V and the
credit
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card
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number 5556678 at your bank. I have been using your
credit
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card
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facility since
year
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the year
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2014 and I am maintaining a better relationship with the bank for the past 6 years.
Hence
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, your bank has extended my
credit
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limit
last
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year to Rs. 400,000/=. I received my
credit
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card
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statement yesterday which consisted
with
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of
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three irrelevant transactions from 20th June 2022 to 25th June 2022. During the mentioned period, I have not used my
credit
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card
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for any sort of
purchases
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purchase
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.
Moreover
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, I am not utilizing
this
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credit
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card
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to purchase electrical items because I have a
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separate
seperate
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separate
card
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to carry out
such
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transactions. I request you to implement corrective actions at your earliest. Two things need to be done in order to rectify the mistake.
Initially
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, you are required to send me a confirmation letter stating that
this
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particular amount should not be paid and interest will not be charged for the same.
Subsequently
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, in the
next
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month
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month's
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statement, these three transactions should be eliminated. I am waiting for a prompt response from you on
this
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matter. Yours Faithfully, Thuya Perera
Submitted by TSP on

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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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