You bought a piece of furniture from a store in another town recently. There is a problem with the item you purchased. Write a letter to the store manager. In your letter explain the details of your purchase describe the problem that you have with it suggest what can be done about it

Dear Sir or Madam, I am writing
this
to express my dissatisfaction with the purchase made from your shop. I visited your shop
last
week and bought a computer table with bill number 124. It was delivered to me on 28th January by your delivery team.
However
, upon receiving the product, I found out that the table is damaged.
Additionally
, there are multiple scratches on the front glass and it is not in useful condition.
Due to
insufficient padding material, the table got damaged during transit.
Therefore
, I request you arrange for a return of the product at the earliest.
In addition
to that, I believe I should not bear the loss of your mistakes and
hence
, I am requesting you to refund me the amount equates to the product. Please confirm my availability by mailing me at [email protected] before scheduling a pickup. I hope we can resolve
this
promptly. Yours faithfully, Kishan
Submitted by kishanpatel2550 on

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Topic Vocabulary:
  • impeccable
  • blemish
  • defective
  • warranty
  • craftsmanship
  • discrepancy
  • assembly
  • rectify
  • address the issue
  • customer satisfaction
  • return policy
  • imperfection
  • sturdy
  • refund
  • replacement
  • workmanship
  • durability
  • manufacturing defect
  • courier
  • logistics
  • rebate
  • customer service
  • resolve
  • after-sales support
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