You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. State what problems you had with the food you ordered. Complain about the service. Describe how you want the restaurant to resolve the problem to your satisfaction.

Dear Sir/Ma, Letter of complaint on the quality of food and service rendered to me and my guest at your
restaurant
on the 2nd of March. My name is Olayonu Oluwatimilehin, I made a reservation for a table of two at the twin tower
restaurant
. More so, on arrival at the
restaurant
, we were directed to our table but upon ordering the food we notice the dishes had a bad savour and tasted stale
this
was a disappointment as we expected a cuisine that was much better with a touch of perfection as recommended by my friend Tunde.
Secondly
, we had other issues that arose from the way the staff at your
restaurant
acted towards us and other customers.
Hence
, they had little or no regard for us as esteemed customers of your service. As they spoke to us in a very rude manner.
For example
, one of your staff mentioned black people to a customer and
this
sounded like racism.
Finally
, I will like to request compensation,
this
is because the service was a disappointment with the expectation we had.
Hence
I will like to get
for example
a voucher for a free meal as compensation. Thanks in anticipation of your response. Best regards, Olayonu oluwatimilehin.
Submitted by olayonuoluwatimilehin on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

Fully explain your ideas

To get an excellent score in the IELTS Task 2 writing section, one of the easiest and most effective tips is structuring your writing in the most solid format. A great argument essay structure may be divided to four paragraphs, in which comprises of four sentences (excluding the conclusion paragraph, which comprises of three sentences).

For we to consider an essay structure a great one, it should be looking like this:

  • Paragraph 1 - Introduction
    • Sentence 1 - Background statement
    • Sentence 2 - Detailed background statement
    • Sentence 3 - Thesis
    • Sentence 4 - Outline sentence
  • Paragraph 2 - First supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 3 - Second supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 4 - Conclusion
    • Sentence 1 - Summary
    • Sentence 2 - Restatement of thesis
    • Sentence 3 - Prediction or recommendation

Our recommended essay structure above comprises of fifteen (15) sentences, which will make your essay approximately 250 to 275 words.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Essentional vocabulary list for IELTS Writing 7+

Learn how to write high-scoring essays with powerful words.
Download Free PDF and start improving you writing skills today!
Topic Vocabulary:
  • reservation
  • dissatisfactory
  • subpar
  • culinary experience
  • expectations
  • resolution
  • managerial staff
  • customer service
  • compensation
  • reimbursement
  • complimentary
What to do next:
Look at other essays: