You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. State what problems you had with the food you ordered. Complain about the service. Describe how you want the restaurant to resolve the problem to your satisfaction.

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Dear Sir/Ma, Letter of complaint on the quality of food and service rendered to me and my guest at your
restaurant
on the 2nd of March. My name is Olayonu Oluwatimilehin, I made a reservation for a table of two at the twin tower
restaurant
. More so, on arrival at the
restaurant
, we were directed to our table but upon ordering the food we notice the dishes had a bad savour and tasted stale
this
was a disappointment as we expected a cuisine that was much better with a touch of perfection as recommended by my friend Tunde.
Secondly
, we had other issues that arose from the way the staff at your
restaurant
acted towards us and other customers.
Hence
, they had little or no regard for us as esteemed customers of your service. As they spoke to us in a very rude manner.
For example
, one of your staff mentioned black people to a customer and
this
sounded like racism.
Finally
, I will like to request compensation,
this
is because the service was a disappointment with the expectation we had.
Hence
I will like to get
for example
a voucher for a free meal as compensation. Thanks in anticipation of your response. Best regards, Olayonu oluwatimilehin.
Submitted by olayonuoluwatimilehin on

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Topic Vocabulary:
  • reservation
  • dissatisfactory
  • subpar
  • culinary experience
  • expectations
  • resolution
  • managerial staff
  • customer service
  • compensation
  • reimbursement
  • complimentary
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