you recently bought an item of clothing from a shop. you discovered that it had a fault and returned it to the shop for replacement or refund. however, the assistant told you that this was against the store policy. write a letter to the store manager explain the problems you have had ask for a refund or exchange on the item

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Dear
ZARA
Re: faulty
shirt
and
refund
refusal On Monday 12 September, I bought a white short-sleeved
shirt
for myself from one of the famous and big branches of
ZARA
in Dubai Mall. The
shirt
was large sized and made from cotton.
Furthermore
, the price of that was 80 DHS and it was in the promotion section. When I got home, I found several small dark blue spots on the bottom of the
shirt
. And I was shocked
,
Remove the comma
apply
show examples
because I
was
Unnecessary verb
apply
show examples
checked the
shirt
in the
ZARA
store. From
this
point of view, I returned to the
ZARA
shop on the morning of the next day to ask for
change
Correct article usage
a change
show examples
or
refund
Correct article usage
a refund
show examples
my
Change preposition
of my
show examples
money. Unfortunately,
the
Correct article usage
apply
show examples
customer service told me we finished the large size of that
shirt
.
In addition
, she told me
according to
the
ZARA
policy, they could not
refund
it. I am writing to demand a
refund
as soon as possible and I do not buy anything else. I hope that you can assist me in
this
matter. Yours sincerely, Kambiz Pirzad
Submitted by kambiz.pirzad on

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