you recently bought an item of clothing from a shop. you discovered that it had a fault and returned it to the shop for replacement or refund. however, the assistant told you that this was against the store policy. write a letter to the store manager explain the problems you have had ask for a refund or exchange on the item
Dear
ZARA
Re: faulty shirt
and refund
refusal
On Monday 12 September, I bought a white short-sleeved shirt
for myself from one of the famous and big branches of ZARA
in Dubai Mall. The shirt
was large sized and made from cotton. Furthermore
, the price of that was 80 DHS and it was in the promotion section.
When I got home, I found several small dark blue spots on the bottom of the shirt
. And I was shocked,
because I Remove the comma
apply
was
checked the Unnecessary verb
apply
shirt
in the ZARA
store. From this
point of view, I returned to the ZARA
shop on the morning of the next day to ask for change
or Correct article usage
a change
refund
Correct article usage
a refund
my
money. Unfortunately, Change preposition
of my
the
customer service told me we finished the large size of that Correct article usage
apply
shirt
. In addition
, she told me according to
the ZARA
policy, they could not refund
it.
I am writing to demand a refund
as soon as possible and I do not buy anything else. I hope that you can assist me in this
matter.
Yours sincerely,
Kambiz PirzadSubmitted by kambiz.pirzad on
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