IELTS Writing Correction Service
Writing Samples
Band 7

you recently bought an item of clothing from a shop. you discovered that it had a fault and returned it to the shop for replacement or refund. however, the assistant told you that this was against the store policy. write a letter to the store manager explain the problems you have had ask for a refund or exchange on the item

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Dear
ZARA
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 Re: faulty
shirt
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 and
refund
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 refusal On Monday 12 September, I bought a white short-sleeved
shirt
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 for myself from one of the famous and big branches of
ZARA
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 in Dubai Mall. The
shirt
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 was large sized and made from cotton.
Furthermore
Linking Words
, the price of that was 80 DHS and it was in the promotion section. When I got home, I found several small dark blue spots on the bottom of the
shirt
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. And I was shocked
,
Remove the comma
apply
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 because I
was
Unnecessary verb
apply
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checked the
shirt
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 in the
ZARA
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 store. From
this
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 point of view, I returned to the
ZARA
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 shop on the morning of the next day to ask for
change
Correct article usage
a change
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 or
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refund
Correct article usage
a refund
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my
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of my
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 money. Unfortunately,
the
Correct article usage
apply
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customer service told me we finished the large size of that
shirt
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.
In addition
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, she told me
according to
Linking Words
 the
ZARA
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 policy, they could not
refund
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 it. I am writing to demand a
refund
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 as soon as possible and I do not buy anything else. I hope that you can assist me in
this
Linking Words
 matter. Yours sincerely, Kambiz Pirzad

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