You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should: · describe the item you lost · explain why you weren't happy with the customer service · say what action you would like the company to take. Write at least 150 words. You do NOT need to write any addresses.
Dear Sir or Madam,
I am writing to express my dissatisfaction about an unhappy response I got from your customer service department for my lost item on a
bus
.
Firstly
, I would like to describe an Item which I lost during my last
bus
journey. It was my mobile phone. I sat on the last
seat of the bus
, and I put it on my adjacent seat. The color
of the mobile phone cover is Yellow, and there is my name on Change the spelling
colour
back
side of the cover.
Add an article
the back
Secondly
, the reason why I was unhappy with your customer service response is that I received no useful answers every time when I called them. They told me they look up into this
matter and let me know soon. However
, it has been 2 week
, Change to a plural noun
weeks
yet
I do not get any positive response from them. Correct word choice
and
Moreover
, I went to your customer service office twice, but they did not even answer properly and told me to come next
day.
Correct article usage
the next
Lastly
, I would like that your company should work on this
matter and will do some crucial steps for this
. I mean, your company can cooperate with the police, and find my lost phone from
Change preposition
in
area
Add an article
the area
an area
near by
Correct your spelling
nearby
bus
station. Furthermore
, you can search its
location using my IEMI number.
I am great full if you will do Change preposition
for its
this
task as
your first priority and I look forward to your reply.
Yours faithfully,
Milav SoniChange preposition
apply
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Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite