Your recently visited a store and didn't like the customer service there. Write a complaint letter to the store manager and say -What was the issue there? -Why wasn't the staff helpful? -Suggest what can be done about it

#store #customer #service #complaint #manager #-what #-why #wasn #staff #-suggest

Dear Sir or Madam, I am writing to complain about the poor service I received in your Shiraz branch. Please let me explain the problem. I went there to buy a new cell

phone

. I asked one of the employees for a brand-new smartphone.

Then

I paid the price and left the store. When I reached my home and opened the box, I realized that the

phone

had been used previously.

For

this

reason, I came back to the store to return the

phone

However

, the staff did not take my complaint seriously and said that they cannot pay me a refund. I became really angry and decided to write a letter before I go to court and sue the store. To avert making the situation more complex, you can pay me a full refund immediately. If it is not possible, please send me a brand-new cell

phone

. I am looking forward to your prompt response. Yours faithfully, Amir Ghasemi

Submitted by amirghas92 on Sun May 21 2023

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4Linking words
meeting the goal of 7 or more
1Word repetition
meeting the goal of 3 or fewer
0Grammar mistakes
 

7 paragraphs

160 words

9.00

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

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Your recently visited a store and didn't like the customer service there. Write a complaint letter to the store manager and say -What was the issue there? -Why wasn't the staff helpful? -Suggest what can be done about it

In many professional sports, there is an increase in the number of athletes using banned substances to improve their performance. What are the causes of the phenomenon and what are some of the possible solutions?

Some people believe that children at secondary school should be streamed, i.e. taught in classes according to ability, rather than being taught in mixed-ability classes. Do you think the advantages of streaming children outweigh disadvantages