You are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory. Write a letter to the manager of the restaurant. In your letter explain why you are writing describe what went wrong with the meal and service suggest what the manager should do to ensure that you and your group return to the restaurant
Dear Sir/Madam,
I am the Senior
Food
Critic at 'The Cuisine Expert' Enterprise. I am writing on behalf of all the members of the organisation that visited your restaurant on March 27th for a three-course meal.
My job is to provide you with detailed feedback in order for you to make improvements and ameliorate customer satisfaction.
In terms of food
, the garlic bread starters were served cold and were hard to chew, the lamb chop that was served was not up to the mark in terms of presentation, taste and colour.At last
, the dessert was oversweetened and lacked consistency. Another shortcoming was the service
issue. The staff was hostile towards the guests, and we waited for our main course for about 45 minutes. Therefore
, we rate the food
3/10 and the service
is rated 5/10 respectively.
For improvement, I would suggest hiring diligent staff members with past work experience to deliver good service
, since you charge hefty service
tax, along with
'Michelin Star' chefs to significantly upscale the food
quality. If these suggestions are taken into account, I and my colleagues will visit your restaurant in six months.
I look forward to positive changes.
Yours faithfully,
Akshita ParasherSubmitted by parasherakshita123 on
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