You are the manager of a restaurant that has received a letter of complaint about poor service from a member of your staff. Write a letter of apology to the person who has complained. In your letter: -Say how sorry you are that the person has had poor experience. -Explain what action has been taken against the staff member. -Offer a free meal for four people at the restaurant as a gesture of goodwill.

#manager #restaurant #complaint #service #member #staff #apology #person #-say #-explain #action #-offer #four #people #gesture #goodwill

✨ Do you want to improve your IELTS writing?

Dear Sir, I am writing

this

letter to apologise for the poor service given to you by one of my staff members.

Last

week, I got your complaint and I am feeling so sorry for the bad behaviour of our employee.As you told me that he talked rudely with you and said bad words ,

this

is intolerable behaviour. I talked to him personally.

Moreover

,I conducted a meeting to know the actual reason and concluded that he is suffering from some financial issues.His mother got died

last

week.I want to terminate him but keeping in mind the humanity,I am unable to do so.I suspended him for two weeks.

Additionally

,he is ready to say sorry and give me assurance that he will never repeat

this

behaviour.You can visit our restaurant on Monday at any time and we will offer you the best service that you ask for.I hope you will understand the situation and delete the negative review. Hope to get a positive response from your side. Regards, Kiran

Submitted by kiranbaidwan064 on Fri Jun 23 2023

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

4
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

165 words

🚀 Prepare for IELTS writing section today!

Unlimited Task 1 & Task 2 checks
Practice with essays, charts, and letters.
Personalized suggestions & mistake analysis
Spot every mistake and boost your score.
Topic ideas & vocabulary helpers
Expand your ideas and use the right words.
Progress tracking
Watch your writing improve with every practice.

What to do next:

Look at other essays:

5
band
New technologies have changed the way children spend their free time. Do you think the advantages of thus trend outweigh the disadvantages?
In recent years modern technologies have been affected to spend chilfren's leisure time. While this statement have both benefits and drawbacks, I share the view that it could be negative impact of today's advancements to spend child's memorable days.
4.5
band
Some people think that manufactures and shopping malls should sell fewer packaged products while others argue that people have the responsibility to buy products with less packaging. Discuss both view and give your own opinion.
In modern society, many individuals believe that shopping malls and manufactures should sell less packaged items. However, their are many agrues that it is responsibility for citizens to buy items with fewer packaged. this essay argue that it is more beneficial for the company which produce the products independence in package is due to protect the environment rather than the accountability of residents to buy the items.
5
band
Nowadays genetically modified food is widespread all over the world. While proponents of GM. Discuss the advantages and disadvantages of GM food.
In today’s modern world, genetically modified food is consumed in all parts of the world. Clearly, with this food, people can make more money and be healthier than before, but there also drawbacks to be taken into account.
6
band
Some argue that music mainly serves as a way for individuals to reduce their stress and anxiety. To what extent do you agree or disagree?
Undoubtedly, music is a substantially significant topic that has triggered an untold amount of debate among various folks, nonetheless, some groups of individuals declare that music particularly helps people to decrease the level of stress and anxiety, and I vehemently agree with this assertion.
5.5
band
Many people think that the government should spend money to explore the outer space, while others believe that it’s a waste of public money. Discuss both views and include your own opinion. Write at least 250 words.
The allocation of government expenditures for the purpose of space exploration is a controversial issue debating on whether the governmental budget should be spent to explore space or not. However, after a thorough consideration, though space exploration could lead to the discovery, it is firmly believed that the expenses spent on space exploration should be used to tackle ongoing problems in society.

Use a variety of complex and simple sentences

New technologies have changed the way children spend their free time. Do you think the advantages of thus trend outweigh the disadvantages?

Some people think that manufactures and shopping malls should sell fewer packaged products while others argue that people have the responsibility to buy products with less packaging. Discuss both view and give your own opinion.

Nowadays genetically modified food is widespread all over the world. While proponents of GM. Discuss the advantages and disadvantages of GM food.

Some argue that music mainly serves as a way for individuals to reduce their stress and anxiety. To what extent do you agree or disagree?

Many people think that the government should spend money to explore the outer space, while others believe that it’s a waste of public money. Discuss both views and include your own opinion. Write at least 250 words.