You recently travelled on the local bus service in your town. You think the driver drove badly and was rude to the passengers. Write a letter to the manager of the local bus service. In your letter introduce yourself and •say when the incident happened • describe what you saw and heard • say what you would like the bus company to do about it You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam, I am Harpal Singh, a resident of Amritsar town. I am writing

this

complaint letter to inform your team about one of your drivers who drives a local

bus

on route number 188. Actually, I witnessed the worst experience of your

bus

service two days ago

due to

the poor driving skills and behaviour of your driver named Akash Kumar. When I was travelling with my mother on your

bus

in the morning, not only the driver did not reach the

bus

stop on time but

also

started arguing with my mother when she was slowly entering the vehicle. Other travellers

also

attempted to calm him,

however

, he was not listening to anybody at that time and kept yelling at us. Later, he was

also

driving quite fast and unprofessionally owing to which every passenger started feeling danger and prone to an accident.

Although

it has been 4 years since I used your public transport service, I have never faced

this

kind of unprofessional person with no polite behaviour before.

Therefore

, please consider my complaint and take immediate action against him in order to avoid

this

happening again. Your regards, Harpal Singh