You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply. Write a letter to the manager. In your letter explain the situation complain about the bad service ask for immediate delivery of your order or your money back You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

#item #shop #three #weeks #two #week #email #situation #manager #service #delivery #money #addresses #sir #madam

Dear Sir, I am writing regarding my new shoes that I bought online from your store a couple of weeks ago and since

then

It is not delivered yet.

Besides

that, I tried to connect with your company through an

, but unfortunately, no response has been sent from you. I have ordered the Ultraboost shoes from your company for my niece as she is turning 25

this

Thursday. I received a confirmation

stating I should be getting shoes in just two days after placing my order and since

then

I have been waiting on it.

Additionally

, I would like to complain about your customer service system. I sent an

last

week and I did not receive any reply on that. At least, I was expecting a reply whether by

or call regarding the shipment. I would be happy if you could deliver the package urgently by Wednesday or I would like to have my money back, please. Yours Faithfully, Harsh Patel

Submitted by grishma1908 on Fri Nov 03 2023

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task response

Make sure to include all the necessary details and information required by the task prompt. Also, be clear and concise in stating your request.

coherence cohesion

Try to have a clear and logical progression of ideas throughout the letter. Also, ensure that each paragraph focuses on a single main idea.

lexical resource

Expand your range of vocabulary by using a variety of words and phrases related to the topic. This will help to elevate the overall quality of your writing.

grammatical range

Pay attention to the use of grammar and sentence structures. Make sure to use a variety of sentence types and accurately use punctuation.

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5Linking words
meeting the goal of 7 or more
1Word repetition
meeting the goal of 3 or fewer
0Grammar mistakes
 

7 paragraphs

165 words

8.50

Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

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