You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter ● describe the problem with the equipment ● explain what happened when you phoned the shop ● say what you would like the manager to do. Begin your letter as follows: Dear Sir or Madam,

Dear Sir/Madam, I am writing
letter to express my disappointment regarding the washing
which I purchased from your shop. Let me explain, I bought a brand-new washing
from your shop
week. It worked properly in the beginning when installed but after two or three washes, it started making a weird noise
rinsing the clothes. I didn't understand the issue and made a call to your shop to enquire about the solution but a man responded in a very rude way and didn't provide a satisfactory response. I am very disappointed with the behaviour of your salesman. As the
comes with a two-year warranty, I request you to consider the issue. Either send a mechanic to fix the problem or replace the
In addition
, I want an apology from your salesman for the rude behaviour and inconvenience caused to me. I thank you in anticipation and look forward to a positive response. Yours Faithfully, ABC
Submitted by sainisonia422 on

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task achievement
Fully describe the item and the problem to provide more context.
task achievement
Always remain respectful and formal, avoid terms like 'weird noise' which may seem informal.
coherence and cohesion
Enhance the closure of the letter with a more formal signing-off phrase.
coherence and cohesion
Ensure each paragraph presents a distinct idea for better structure and readability.
task achievement
Clarify what actions you've taken after the call and any desired timelines for resolution.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.


I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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