You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should: · describe the item you lost · explain why you weren't happy with the customer service · say what action you would like the company to take.

Dear Sir/Madam,  I am writing
this
letter regarding  a dissatisfactory response from customer support regarding the response
on
Change preposition
to
show examples
the lost item on the Bus. It was on Friday 22nd of November. I was travelling back from The City centre to The Green Hills colony. After reaching home found a wallet was missing from my pocket.
Therefore
, I Immediately called
24/7
Correct article usage
the 24/7
show examples
customer support team. I was kept on hold for nearly 45 minutes.
Moreover
, my details were recorded in the system,
Also
informed that I would get a call back within 6-8 hours. It has been almost 2 days now, I have not received any call back from the support system. I am very unhappy with the response of the team. So I request you to please investigate 
this
matter and find my lost item immediately.Hope to see your reply soon. Yours Sincerely Aditya Kumar
Submitted by kishna.238 on

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task achievement
Ensure that the tone for formal letters remains consistent throughout the text. Acquaint yourself with formal letter writing conventions, including avoiding colloquialisms and maintaining a polite and respectful tone.
coherence cohesion
Enhance the letter by including clear paragraph divisions. Each paragraph should present a distinct point or argument.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

You are not ready for IELTS Speaking, if you

  • Can’t speak smoothly without pauses.
  • Use simple words and lack vocabulary.
  • Feel nervous and anxious when speaking.
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