Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the Customer Service department. In your letter: * Describe the item you bought * Outline what the problem is * Explain why you want a refund

#company #refund #customer #service #department #item #outline

Dear Sir, I have a lot of good experience online buying from your

website

. Unfortunately, I feel displeasure with the recent buy and have a problem with that. So, I am writing to express my dissatisfaction with the pair of

shoes

that I purchased from your

website

Also

, I bought a pair of

shoes

that the brand

All Stars

Add a hyphen

All-Stars

show examples

. I am so excited about buying it because I have never

been

Correct your spelling

seen

show examples

that brand of

shoes

Then

I decided to order it and I think it is worth it. So, I ordered the number 43” on your site. Unfortunately, The main reason I am writing to you is the poor quality of a pair of

shoes

, which I bought on your

website

. Noted in detail description the product is an original and having paid a lot of money for that. When I received my package, I realized that it was fake and I

think

Wrong verb form

thought

show examples

it was second-hand. I deserve a refund because in my opinion, it seems your company is unreliable and I am uncertain to order again. As far as I am concerned, there is a refund privacy policy on your

website

that I expect you

fulfil

Fix the infinitive

to fulfil

show examples

. I look forward to receiving a prompt reply. Yours faithfully, Mustafa

Submitted by mustafaabedinasab on Wed Jan 03 2024

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greeting and closing

The letter lacks appropriate formal greetings and sign-offs. Ensure to use standard salutations such as 'Dear Customer Service Team' and a polite closing such as 'Kind regards' followed by your full name.

logical structure

The letter needs to be structured more clearly, with distinct paragraphs for describing the item, outlining the problem, and explaining the request for a refund.

single idea per paragraph

Each paragraph should focus on a single idea to maintain a logical flow and readability.

complete response

Ensure to provide all details that are required as per the task, such as explicitly stating the action you expect from the company regarding the refund.

suitable writing tone

While expressing dissatisfaction, maintain a formal tone that is assertive yet respectful. Avoid statements that call into question the company's reliability without concrete evidence.

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2Linking words
meeting the goal of 7 or more
2Word repetition
meeting the goal of 3 or fewer
4Grammar mistakes
 

8 paragraphs

207 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

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Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the Customer Service department. In your letter: * Describe the item you bought * Outline what the problem is * Explain why you want a refund

Water pollution has been an increasing problem over the last few decades . what causes water pllution? How can we prevent the problem ?

Nowadays, many buildings such as offices and schools have open-space designs. Do you think this is a positive on negative development?

Development in technology leads to environmental problems and some people think that the solution to these problems is for everyone to lead a simpler way of life, while others say that technology can solve these problems. Discuss both views and give your own opinion.