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Band 3

The hotel were you and your family spent the weekend did not offer the service they had promised. Write a letter to the manager. In your letter: • Introduce yourself. • Explain the problem. • State what action you would like from the hotel Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

#hotel #weekend #offer #service #manager #action #addresses #sir #madam
Dear Mr. Smith, I hope
this
 letter finds you well. My name is Vandana Tomer, was
guest
Correct article usage
a guest
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 in 203 room number in your establishment. I am writing
this
 letter to express my dissatisfaction about your hotel's services. I visited your facility with my family for a summer vacation on 26th January at 8.30 A.M, which
i
Change the capitalization
I
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 booked a month ago.It was
Correct article usage
a delux
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delux
Correct your spelling
deluxe
 package with all amenities inclusive. We have been
waiting
Add the preposition
waiting for
show examples
this
 vacation
from
Change preposition
for
show examples
last
Correct article usage
the last
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 few months.
Although
, the hotel was very clean and beautiful from
outside
Correct article usage
the outside
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, but inside services were not very impressive.
Firstly
,
a
Correct article usage
the
show examples
 room was very dirty, with used bedsheets and lighting was not enough as well.
Moreover
, as per your
luxuary
Correct your spelling
luxury
 promises, breakfast and dinner
was
Correct subject-verb agreement
were
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 included, we didn't get it on time. When we complained
that
Correct word choice
apply
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to
higher
Correct article usage
the higher
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 staff, they were not only rude to me,
beside
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besides
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 that they humiliated and insulted me among
other guest
Change the wording
another guest
other guests
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. I would be
greatful
Correct your spelling
grateful
 if you could take some essential
measure
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measures
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 toward these issues. The manner in which senior staff
responsed
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responded
response
 to my
complicant
Correct your spelling
complaint
 was unacceptable. Please hire some staff with a degree in hotel
managment
Correct your spelling
management
, because they have better
traning
Correct your spelling
training
 and immense communication skills. It seems there might be
lapse
Add an article
a lapse
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 in cleaning expertise, please hire
some
Correct determiner usage
a
show examples
 cleaning company for these responsibilities. I would like you to
recieve
Correct your spelling
receive
 a partial refund for the discomfort. Thank you for your attention and I look forward to hearing from you. I am attaching some photos and videos for your reference. Please let me know if you need any
further
 details, feel free to e-mail me. Thank you Yours truly, Vandana Tomer
Submitted by Vanurajput22 on

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greeting and closing
Ensure that you include appropriate salutations and sign-offs in your letter as per the IELTS letter-writing conventions.
suitable writing tone
Maintain a consistent and professional tone throughout your letter, without using informal language or expressions.
logical structure
Keep to the usual structure of paragraphs; consider grouping similar ideas together and separating different points into different paragraphs to improve coherence.
complete response
Be sure to address all bullet points in the task clearly to cover the task achievement criteria more effectively.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • Disheartening
  • Unavailability
  • Inadequate
  • Compensation
  • Rectify
  • Subpar
  • Discrepancy
  • Hospitality
  • Conveying dissatisfaction
  • Anticipated services
  • Constructive feedback
  • Amicably resolve
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