The hotel were you and your family spent the weekend did not offer the service they had promised. Write a letter to the manager. In your letter: • Introduce yourself. • Explain the problem. • State what action you would like from the hotel Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
Dear Mr. Smith,
I hope
this
letter finds you well. My name is Vandana Tomer, was guest
in 203 room number in your establishment. I am writing Correct article usage
a guest
this
letter to express my dissatisfaction about your hotel's services. I visited your facility with my family for a summer vacation on 26th January at 8.30 A.M, which i
booked a month ago.It was Change the capitalization
I
Correct article usage
a delux
delux
package with all amenities inclusive. We have been Correct your spelling
deluxe
waiting
Add the preposition
waiting for
this
vacation from
Change preposition
for
last
few months.
Correct article usage
the last
Although
, the hotel was very clean and beautiful from outside
, but inside services were not very impressive.Correct article usage
the outside
Firstly
, a
room was very dirty, with used bedsheets and lighting was not enough as well. Correct article usage
the
Moreover
, as per your luxuary
promises, breakfast and dinner Correct your spelling
luxury
was
included, we didn't get it on time. When we complained Correct subject-verb agreement
were
that
to Correct word choice
apply
higher
staff, they were not only rude to me, Correct article usage
the higher
beside
that they humiliated and insulted me among Replace the word
besides
other guest
.
I would be Change the wording
another guest
other guests
greatful
if you could take some essential Correct your spelling
grateful
measure
toward these issues. The manner in which senior staff Fix the agreement mistake
measures
responsed
to my Correct your spelling
responded
response
complicant
was unacceptable. Please hire some staff with a degree in hotel Correct your spelling
complaint
managment
, because they have better Correct your spelling
management
traning
and immense communication skills. It seems there might be Correct your spelling
training
lapse
in cleaning expertise, please hire Add an article
a lapse
some
cleaning company for these responsibilities. I would like you to Correct determiner usage
a
recieve
a partial refund for the discomfort.
Thank you for your attention and I look forward to hearing from you. I am attaching some photos and videos for your reference. Please let me know if you need any Correct your spelling
receive
further
details, feel free to e-mail me.
Thank you
Yours truly,
Vandana TomerSubmitted by Vanurajput22 on
Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.
greeting and closing
Ensure that you include appropriate salutations and sign-offs in your letter as per the IELTS letter-writing conventions.
suitable writing tone
Maintain a consistent and professional tone throughout your letter, without using informal language or expressions.
logical structure
Keep to the usual structure of paragraphs; consider grouping similar ideas together and separating different points into different paragraphs to improve coherence.
complete response
Be sure to address all bullet points in the task clearly to cover the task achievement criteria more effectively.
The Closing
The style of the letter determine how you have to close it.
Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.
Formal style (To someone you have not met, whose name you don’t know)
- Yours faithfully,
Semi-formal (To someone you may or may not have met, whose last name you know)
- Yours sincerely,
Informal (To someone you know well, whose first name you know and use)
- Best regards,
- Warm wishes,
Ultimate Speaking practice for IELTS
Practice speaking step by step, answer real-life questions, and build your confidence. Start your free trial and improve your speaking skills today!