Last week you were on a flight to London. Unfortunately, when you got off the plane, you left a bag there. You did not remember about the bag until you got to your hotel. Write a letter to the airline. In your letter explain what has happened describe the bag and its contents say what you would like them to do about this problem You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
Dear Sir or Madam,
I am writing
this
letter to ask you for help.
Last
week, 4th July at 10 AM, I got on a flight from Brazil to London on the London Airplane with two bags, one
little handbagbag
and another Correct your spelling
handbag
one
. Unfortunately, I got off the aeroplane in a rush just right after the flight with only my handbag and I forgot another one
.
The bag that I forgot is a big black one
with a gold zipper and a digital locker. And it also
has a sunflower stamped at the top. Inside that, there are some clothes, a bag of beauty products and my silver little notebook.
In regard to this
. I want to know if you can help me to find and restore my luggage. I am able to go to the aeroplane at any time to get that, you can call me whenever you need. My cellphone is 11 999999999.
I would be so grateful if you could help me. I am looking forward to hearing from you and resolving my issue.
Yours sincerely,Submitted by danielejaegger on
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task achievement
Ensure that the letter directly addresses all the points required by the task: explaining what happened, describing the bag and its contents, and specifying the desired action from the airline. While most aspects are covered, more precise details and a smoother flow of information would enhance the response.
coherence cohesion
Work on the logical structure by organizing ideas more systematically. Each paragraph should focus on a single aspect of the situation. Consider adding a brief introduction of the flight details before explaining the problem.
coherence cohesion
Use paragraphs to group related information together. The paragraph about the forgotten bag could be divided into two: one to describe the bag and another to list its contents.
task achievement
The greeting and closing are appropriate, but ensure that the body of the letter also maintains the formal tone suitable for writing to an airline's customer service.