You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: *introduce yourself *explain the problem *and state what action you would like from the company
Dear Sir or Madam,
I am writing to express my dissatisfaction with the
T.V
that I purchased from your store, Correct your spelling
TV
as well as
recommending the action that your company should take.
My name is Ashurov Sardor who is one of the frequently
Change the adverb
frequent
customer
. I live in Chirchiq, and I always Change to a plural noun
customers
purchased
Wrong verb form
purchase
tech-products
from your company. I have not been facing Correct your spelling
tech products
like
Change preposition
apply
this
issue until
my Change preposition
since
last
purchase.
The main problem is T.V.
set that I bought Correct article usage
the T.V.
it
from your store on Correct pronoun usage
apply
21st
of February. When I was Correct article usage
the 21st
buying
, the employee said that it was Correct pronoun usage
buying it
the
modern model. When I got home and Correct article usage
a
endavour
to commence it . Correct your spelling
decided
Then
I realized its
Correct pronoun usage
it
malfunction
with Wrong verb form
malfunctioned
remote
and Correct article usage
the remote
also
the quality of screen
was not Add an article
the screen
inadequate
and clear. Replace the word
adequate
Furthermore
what made me disappointed was that your company service did not take my report of my issue.
I would appreciate it if you could address this
matter as soon as possible sending me some technicians to fix the issue. Alternatively, I would await a full refund from you.
I trust that you will talk
appropriate action to solve the situation.
Verb problem
take
Correct the word
Yours
Your
faithfully,
Ashurov Sardor.Correct your spelling
Yours
Submitted by omondavlat91 on
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Single Idea per Paragraph
Ensure each paragraph focuses on a single idea. The initial paragraphs could be clearer by separating the introduction of the issue and your personal history with the company.
Complete Response
Provide a brief, clear summary of the issue early in the letter to help the reader understand the main point immediately.
Logical Structure
Use connective words and phrases to improve the flow between sentences and paragraphs, enhancing the overall coherence of the letter.
Greeting and Closing
Ensure the closing of the letter is polite and expects a response. The current closing is good but can include a line thanking the reader in advance for their attention to the matter.
Task Achievement
Avoid spelling and grammar mistakes to ensure the letter appears professional and is easy to understand. For example, 'frequently customer' should be 'frequent customer', 'endavour to commence it' should be 'attempted to turn it on', and 'not inadequate and clear' should likely be 'not adequate and clear'.
Suitable Writing Tone
Consider adopting a more formal tone for business letters. Avoid colloquial expressions and ensure the language is appropriate for formal correspondence.