You have returned from your vacation staying at a bed and breakfast. When you checked your bank account, you realised you have been charged twice for the deposit. Write a letter to the bed and breakfast host. In your letter: Thank the host for your stay Explain the double deposit charge situation Ask the host for a refund

#vacation #breakfast #bank #account #deposit #host #charge #situation #refund

Dear Sir, I am writing

this

letter to inform you that we got double charged for the wonderful experience at your hotel. My name is Roopkamal and we visited your hotel

last

weekend . I am really

thankfull

Correct your spelling

thankful

to our host who

provide

Change the verb form

provides

show examples

Change the pronoun

our

show examples

phenomenal customer service experience with

great

Change the article

a great

show examples

deal of food and spa massage in the hotel for two days . Thanks for making my family moments unforgettable.

However

, When I was coming back

Change preposition

apply

show examples

home

then

I received

notification

Add an article

a notification

show examples

which state

Wrong verb form

stating

show examples

that I charged twice for

stay

Correct pronoun usage

my stay

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and

Correct word choice

apply

show examples

confirm

Wrong verb form

confirmed

show examples

with my bank before contacting you , they

also

verified and

send

Wrong verb form

sent

show examples

Add an article

an email

show examples

which

confirms

Wrong verb form

confirmed

show examples

that our payment

gone

Add a missing verb

had gone

show examples

through twice.

Therefore

, I would like to request

for

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apply

show examples

the

Correct article usage

show examples

refund

and

Correct word choice

apply

show examples

I attached the receipts below ,and

send

Wrong verb form

sent

show examples

my bank

manager

Change noun form

manager's

show examples

phone information ,in

Correct article usage

apply

show examples

case

for

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show examples

query

Add an article

the query

a query

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. I would really appreciate if you please look into

this

matter and reply back to me as soon as possible. Thank you for your consideration. Yours faithfully, Roopkamal.

Submitted by kmlchahal97 on Sun Mar 17 2024

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coherence cohesion

Ensure each paragraph has a distinct central idea and is supported by appropriate details. Although your letter generally follows this guideline, elaborating slightly more in each section could ensure your message is even clearer.

task achievement

Maintain a formal tone throughout the letter. While your letter is largely formal, ensuring consistency in language use (e.g., 'thankfull' should be 'thankful', 'send my bank manager phone information' to 'provide my bank manager's contact information') will improve the overall tone.

task achievement

To improve task achievement, ensure that the purpose of your letter is clear and that you address all parts of the task. Properly introduce your complaint, provide a clear explanation, and make your request for a refund directly and politely. Your letter does this well, but refining the flow of information can enhance clarity.

coherence cohesion

For coherence and cohesion, linking words and phrases can improve the flow of your writing. While you have structured your letter reasonably well, using transitions like 'furthermore', 'in addition', and 'consequently' can help in connecting ideas more smoothly.

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6Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
22Grammar mistakes
 

8 paragraphs

172 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

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