You have returned from your vacation staying at a bed and breakfast. When you checked your bank account, you realised you have been charged twice for the deposit. Write a letter to the bed and breakfast host. In your letter: Thank the host for your stay Explain the double deposit charge situation Ask the host for a refund
Dear Sir,
I am writing
this
letter to inform you that we got double charged for the wonderful experience at your hotel.
My name is Roopkamal and we visited your hotel last
weekend . I am really thankfull
to our host who Correct your spelling
thankful
provide
Change the verb form
provides
us
phenomenal customer service experience with Change the pronoun
our
great
deal of food and spa massage in the hotel for two days . Thanks for making my family moments unforgettable.
Change the article
a great
However
, When I was coming back to
home Change preposition
apply
then
I received notification
Add an article
a notification
which state
that I charged twice for Wrong verb form
stating
stay
Correct pronoun usage
my stay
and
I Correct word choice
apply
confirm
with my bank before contacting you , they Wrong verb form
confirmed
also
verified and send
Wrong verb form
sent
email
which Add an article
an email
confirms
that our payment Wrong verb form
confirmed
gone
through twice.
Add a missing verb
had gone
Therefore
, I would like to request for
Change preposition
apply
the
refund Correct article usage
a
and
I attached the receipts below ,and Correct word choice
apply
send
my bank Wrong verb form
sent
manager
phone information ,in Change noun form
manager's
a
case Correct article usage
apply
for
Change preposition
of
query
. I would really appreciate if you please look into Add an article
the query
a query
this
matter and reply back to me as soon as possible.
Thank you for your consideration.
Yours faithfully,
Roopkamal.Submitted by kmlchahal97 on
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coherence cohesion
Ensure each paragraph has a distinct central idea and is supported by appropriate details. Although your letter generally follows this guideline, elaborating slightly more in each section could ensure your message is even clearer.
task achievement
Maintain a formal tone throughout the letter. While your letter is largely formal, ensuring consistency in language use (e.g., 'thankfull' should be 'thankful', 'send my bank manager phone information' to 'provide my bank manager's contact information') will improve the overall tone.
task achievement
To improve task achievement, ensure that the purpose of your letter is clear and that you address all parts of the task. Properly introduce your complaint, provide a clear explanation, and make your request for a refund directly and politely. Your letter does this well, but refining the flow of information can enhance clarity.
coherence cohesion
For coherence and cohesion, linking words and phrases can improve the flow of your writing. While you have structured your letter reasonably well, using transitions like 'furthermore', 'in addition', and 'consequently' can help in connecting ideas more smoothly.