you ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply. Write a letter to the manager. In your letter explain the situation complain about the bad service ask for immediate delivery of your order or your money back You should write at least 150 words.
Dear Sir or Madam,
I am Sarah, one of your customers, I am writing
this
letter to share my dissatisfaction about your service in my previous purchase and to gather some information about my order
.
I have order
a pair of Change the verb form
ordered
tshirt
and Correct your spelling
T-shirts
a
trousers in your online shopping application on March 6th. On the delivery Correct the article-noun agreement
apply
page
it was mentioned that my Add a comma
page,
order
will
be delivered on Wrong verb form
would
10th
of March. Even though Correct article usage
the 10th
its
been a week Replace the word
it's
it is
after
my delivery date, my Change preposition
since
order
wan not delivered
yet. Add a missing verb
been delivered
Also
, I have reached out to the courier service in my town to check about my order
.
Additionally
, I have contacted to
your customer service, they let me know that my Change preposition
apply
order
was dispatched and they don't know the exact date when it will be delivered. This
is disappointing me a lot.
I would like to receive my order
as soon as possible. Otherwise
, can you please refund my amount? Please let me know if you need any additional information.
Yours faithfully,
Sarah.Submitted by r.harip3 on
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single idea per paragraph
Ensure each paragraph contains a single, clear idea. Your letter largely does this well, but refining and separating ideas could improve clarity.
logical structure
Use a variety of sentence structures to enhance readability. While your message is clear, more diverse sentence patterns could improve the flow and engage the reader more effectively.
suitable writing tone
Maintain a polite and formal tone suitable for writing to a manager, which you've done nicely. This tone is appropriate for the situation and sets the right context for your requests.
complete response
You adequately explained the situation and provided clear requests, fulfilling the task's requirements.
greeting and closing
Your letter is organized with an appropriate greeting and closing, contributing to its overall coherence.