IELTS Writing Correction Service
Writing Samples
Band 8

You recently bought an item of clothing from shop.you discovered that it had a fall and returned it to the shop for replacement or refund. However, the assistant told you that this was against the stores policy. Write a letter to the store manager, explaining the problem, you have had asked for a refund or exchange on the item.

✨ Do you want to improve your IELTS writing?
Dear Sir or Madam, I am writing
this
Linking Words
 letter to complain about the damaged product I received from your brand. I recently visited your store in the 'Niagara outlet'. I am a huge fan of the quality I receive on every purchase with your brand. On 22 June, my eyes stopped on a stunning white dress in your store, so I asked for my size, but unfortunately, I did not get one because a small size was not available at the moment. The staff at the store convinced me that the new Stock would arrive in two days so that she would send me the dress in a parcel, so I agreed and paid for it. After five days on 27th June, I received a parcel in the morning. When I opened it to check my size, I saw a stain on the back of it. That was the ink stain and that cannot be fed with anything and that was totally disappointing to me. When I contacted the staff and explained everything they denied an exchange or refund.
This
Linking Words
 is my request to you to allow me the exchange of a new product or else
according to
Linking Words
 general rules for customer dissatisfaction by the government, I will complain to the customer care agency. Hoping for your prompt action, Yours faithfully,

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

coherence cohesion
To improve your logical structure, try to use transitional phrases and connectors to make the flow of ideas smoother.
task achievement
You might want to proofread for small grammatical errors or awkward phrases to improve clarity.
coherence cohesion
Your greeting and closing are appropriate and add to the formal tone of the letter.
task achievement
You have maintained a suitable tone for a complaint letter, which is polite yet firm.
coherence cohesion
Each paragraph addresses a single idea, which makes your letter organized and easy to read.
What to do next:
Look at other essays: