You bought a TV a week ago but when you got home you discovered it didn't work properly. You called customer service to report the problem but you have not yet received any help Write a letter to the company and in your letter: • introduce yourself • explain the problem • and state what action you would like from the company

#tv #week #home #work #customer #service #report #help #company #action

Dear Sir or Madam I am writing

this

letter to complain about

problem

Add an article

a problem

the problem

show examples

which I

was

Unnecessary verb

apply

show examples

bought a TV a week ago from your

company

First of

all

Add a comma

all,

show examples

I always

buys

Correct subject-verb agreement

buy

show examples

and use techniques from your

company

. It was always great for my family members. We were

easly

Correct your spelling

easily

use

this things

Change the determiner

this thing

these things

show examples

. Your

company

's techniques the quality its just

best

Correct article usage

the best

show examples

However

, I am extremely disappointed because I

was

Unnecessary verb

apply

show examples

bought a TV a week ago from your

company

. I realized

Remove the comma

apply

show examples

it didn'

work.

Second

Change the article

The second

show examples

problem is I

was

Unnecessary verb

apply

show examples

bought a big price but didn'

work properly I called

Correct article usage

apply

show examples

customer service but haven'

yet received any answer. The first thing I would like to draw your attention to is

call

Change the verb form

to call

show examples

back me or exchange the TV I hope you can take my letter and I am sure

this

mistake

doesn'

Correct your spelling

won't

happen again

Your

Correct the word

Yours

show examples

faithfully Shodmonova Begoyim

Submitted by omondavlat91 on Fri Aug 02 2024

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

coherence cohesion

Improve logical structure by organizing your letter into clear paragraphs for each point: introduction, explanation of the problem, and your requested action.

coherence cohesion

Ensure that each paragraph contains a single, clear idea; for example, separate the introduction from your explanation of the issue.

task achievement

Be more specific about the problem with the TV (e.g., what exactly is not working) and what you would like the company to do (e.g., exchange or repair).

coherence cohesion

Your greeting and closing are appropriate and polite.

task achievement

The letter covers all points required by the task.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

You are not ready for IELTS Speaking, if you

Can’t speak smoothly without pauses.
Use simple words and lack vocabulary.
Feel nervous and anxious when speaking.

Do you want to check your IELTS essays?

Submit unlimited essays, letters and charts. Sign up right now and start improving your writing skills.

2Linking words
meeting the goal of 7 or more
2Word repetition
meeting the goal of 3 or fewer
15Grammar mistakes
 

8 paragraphs

145 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 5.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

🚀 Prepare for IELTS writing section today!

Unlimited Task 1 & Task 2 checks
Practice with essays, charts, and letters.
Personalized suggestions & mistake analysis
Spot every mistake and boost your score.
Topic ideas & vocabulary helpers
Expand your ideas and use the right words.
Progress tracking
Watch your writing improve with every practice.

Topic Vocabulary:

customer service
purchased
faulty
malfunction
resolution
prompt
replacement
refund
technician
urgent
escalate
unsatisfactory
disappointed
appreciate
address

What to do next:

Look at other essays:

7.5
band
a museum near your home is looking for people to do part-time voluntary/unpiad work. You would like to do some voluntary/unpaid work at the museum. Write a letter to the museum director to apply for the voluntary/unpaid work.
I am writing to you because I saw your advertisement for volunteer positions at the local History Museum. I would love the opportunity to help out at the museum.
6.5
band
Some people think that radio has become out-of-date, and there is no need to listen to the radio for entertainment and news. Do you agree or disagree?
With the development of online media, some people think that radio has been obsoleted because of many superior platforms for entertainment demands. I agree with this statement.
5
band
People have different views on how to reduce traffic congestion. Some think that governments should build more train and subway lines, while others think that building more roads and widening existing roads will reduce traffic congestion. Discuss both views and give your own opinion.
People have differing opinions about how to solve traffic jam. Some say that the solution to jammed traffic is by increasing the routes of public transportations, while others view that it is better for government to build new roads and widen existing roads. This essay agrees that the problem of congesting traffic can be tackled by making mass transportation become reachable across more areas.
7
band
In some countries, owning a home rather than renting one is very important for people. Why might this be the case? Do you think this is a positive or negative situation?
Having more assets than liabilities is certainly beneficial in today's competitive climate. The argument over whether owning a house is an asset or a liability is heating up. Some feel that renting a house would save them money, while others believe that owning a home has more benefits. To my mind, if a person is astute, converting a house from a liability to an asset may offer financial benefits.
6
band
In many countries there has been an increase in social problems involving teenagers in recent years. Many people believe that this is due to modern lifestyles because parents spend more and more time at work and have less time to supervise their children. To what extent do you believe this is true?
Recently, social issues among the youngest have increased in some nations. According to some, this is mainly because of the new lifestyle as a result parents spend more time at work and have less time to take care of their children. In my opinion, I totally agree with the statement because parents are the only ones responsible for their children and also teenagers can be affected easily by people around them.

Essentional vocabulary list for IELTS Writing 7+

Learn how to write high-scoring essays with powerful words.
Download Free PDF and start improving you writing skills today!

Word Count

You are not ready for IELTS Speaking, if you

a museum near your home is looking for people to do part-time voluntary/unpiad work. You would like to do some voluntary/unpaid work at the museum. Write a letter to the museum director to apply for the voluntary/unpaid work.

Some people think that radio has become out-of-date, and there is no need to listen to the radio for entertainment and news. Do you agree or disagree?

People have different views on how to reduce traffic congestion. Some think that governments should build more train and subway lines, while others think that building more roads and widening existing roads will reduce traffic congestion. Discuss both views and give your own opinion.

In some countries, owning a home rather than renting one is very important for people. Why might this be the case? Do you think this is a positive or negative situation?

In many countries there has been an increase in social problems involving teenagers in recent years. Many people believe that this is due to modern lifestyles because parents spend more and more time at work and have less time to supervise their children. To what extent do you believe this is true?

Essentional vocabulary list for IELTS Writing 7+