IELTS Writing Correction Service /
Writing Samples /
Band 4

You bought a TV a week ago but when you got home you discovered it didn't work properly. You called customer service to report the problem but you have not yet received any help Write a letter to the company and in your letter: • introduce yourself • explain the problem • and state what action you would like from the company

#tv #week #home #work #customer #service #report #help #company #action
Dear Sir or Madam I am writing
this
 letter to complain about
problem
Add an article
a problem
the problem
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 which I
was
Unnecessary verb
apply
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bought a TV a week ago from your
company
 First of
all
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all,
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 I always
buys
Correct subject-verb agreement
buy
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 and use techniques from your
company
 . It was always great for my family members. We were
easly
Correct your spelling
easily
 use
this things
Change the determiner
this thing
these things
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. Your
company
's techniques the quality its just
best
Correct article usage
the best
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.
However
, I am extremely disappointed because I
was
Unnecessary verb
apply
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bought a TV a week ago from your
company
. I realized
,
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apply
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 it didn'
t
 work.
Second
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The second
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 problem is I
was
Unnecessary verb
apply
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bought a big price but didn'
t
 work properly I called
a
Correct article usage
apply
show examples
customer service but haven'
t
 yet received any answer. The first thing I would like to draw your attention to is
call
Change the verb form
to call
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 back me or exchange the TV I hope you can take my letter and I am sure
this
 mistake
doesn'
Correct your spelling
won't
t
 happen again
Your
Correct the word
Yours
show examples
 faithfully Shodmonova Begoyim
Submitted by omondavlat91 on

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coherence cohesion
Improve logical structure by organizing your letter into clear paragraphs for each point: introduction, explanation of the problem, and your requested action.
coherence cohesion
Ensure that each paragraph contains a single, clear idea; for example, separate the introduction from your explanation of the issue.
task achievement
Be more specific about the problem with the TV (e.g., what exactly is not working) and what you would like the company to do (e.g., exchange or repair).
coherence cohesion
Your greeting and closing are appropriate and polite.
task achievement
The letter covers all points required by the task.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • customer service
  • purchased
  • faulty
  • malfunction
  • resolution
  • prompt
  • replacement
  • refund
  • technician
  • urgent
  • escalate
  • unsatisfactory
  • disappointed
  • appreciate
  • address
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