You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter. *introduce yourself *explain the problem *and state what action you would like from the company
Dear Sir or Madam
I am writing
this
letter to complain about the TV
that bought from your store.
At the weekend I often prefer to stay at home while
this
period of time I always play video Change preposition
during this
game
, in Fix the agreement mistake
games
this
game there are
plenty of Change the verb form
is
advertisement
and I found one of your Fix the agreement mistake
advertisements
TV
commercial
interesting and Fix the agreement mistake
commercials
also
friend
of mine suggested Add an article
a friend
me
Correct pronoun usage
I
to
purchase Fix the infinitive
apply
new
type of Add an article
a new
TV
from your store. Therefore
, those recommendations made me to
buy Change the verb form
apply
this
new television. When I got this
tv
to
home it was completely new and it had no Change preposition
at
any
problem at all.
Correct quantifier usage
apply
However
, after two weeks The TV
began to malfunction. Moreover
, I called your costumer
service, but I could not manage to connect to your operator.
I want to refund all the money I spent on your Correct your spelling
customer
TV
not only the money was the problem, but also
I was humiliated by your operator for hanging up phone
on me.
I hope you can take Add an article
the phone
few
steps to how to treat a customer and I wish your store Correct article usage
a few
include
insurance for your products.
Yours faithfully,
OzodbekWrong verb form
included
Submitted by omondavlat91 on
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task achievement
Ensure that the introduction includes your identity and the purchase details as well, such as the date of purchase and the product model.
coherence cohesion
Provide a clearer timeline and structure to your letter by separating the sections more distinctly, for instance, having a separate paragraph for the initial problem and subsequent follow-up actions.
coherence cohesion
Good attempt at structuring the letter with a proper greeting and closing. This adds to the formality and appropriateness of the complaint letter.
task achievement
The letter clearly communicates the main issue and the action you are seeking from the company, displaying a good understanding of task response requirements.
Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite