You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter. *introduce yourself *explain the problem *and state what action you would like from the company

Dear Sir or Madam I am writing
this
letter to complain about the
TV
that bought from your store. At the weekend I often prefer to stay at home
while
this
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during this
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period of time I always play video
game
Fix the agreement mistake
games
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, in
this
game there
are
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is
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plenty of
advertisement
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advertisements
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and I found one of your
TV
commercial
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commercials
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interesting and
also
friend
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a friend
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of mine suggested
me
Correct pronoun usage
I
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to
Fix the infinitive
apply
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purchase
new
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a new
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type of
TV
from your store.
Therefore
, those recommendations made me
to
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apply
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buy
this
new television. When I got
this
tv
to
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at
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home it was completely new and it had no
any
Correct quantifier usage
apply
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problem at all.
However
, after two weeks The
TV
began to malfunction.
Moreover
, I called your
costumer
Correct your spelling
customer
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service, but I could not manage to connect to your operator. I want to refund all the money I spent on your
TV
not only the money was the problem, but
also
I was humiliated by your operator for hanging up
phone
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the phone
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on me. I hope you can take
few
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a few
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steps to how to treat a customer and I wish your store
include
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included
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insurance for your products. Yours faithfully, Ozodbek
Submitted by omondavlat91 on

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task achievement
Ensure that the introduction includes your identity and the purchase details as well, such as the date of purchase and the product model.
coherence cohesion
Provide a clearer timeline and structure to your letter by separating the sections more distinctly, for instance, having a separate paragraph for the initial problem and subsequent follow-up actions.
coherence cohesion
Good attempt at structuring the letter with a proper greeting and closing. This adds to the formality and appropriateness of the complaint letter.
task achievement
The letter clearly communicates the main issue and the action you are seeking from the company, displaying a good understanding of task response requirements.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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