You bought a TV a week ago but when you got home you discovered it ddi not work properly. You called customer servise to report the problem but you have not yet received any help. Write a letter to thr company and in you letter: ■ introdunce yourself ■ explain the problem ■ and state what action you would likefrom teh company
Dear Sir or Madam,
I am writing to express my dissatisfaction with
TV
which Correct article usage
the TV
was
Unnecessary verb
apply
i
Change the capitalization
I
was
buying from your company.
The first thing I would like to draw your attention to is Wrong verb form
am
TV
that Add an article
a TV
the TV
wasnt
working.Because when Correct your spelling
wasn't
i
bought it, you Change the capitalization
I
say
to me it Wrong verb form
said
will
be working with Wrong verb form
would
Correct article usage
a garranty
garranty
Correct your spelling
guaranty
warranty
until
2 years.But I came home and Change preposition
for
i
saw it wasn't working very well.Change the capitalization
I
Then
I call employers about this
situation.Subsequently
they Add a comma
Subsequently,
didn't say nothing
Rewrite the sentence
didn't say anything
said nothing
and
do anything.
I would be grateful if you Correct word choice
or
receiving
Wrong verb form
received
replacement
Correct article usage
a replacement
about
Change preposition
for
this
problem. I would be grateful if you could give me a ful
Correct your spelling
full
refunded
.
I look forward to your reply and a resolution to my problem.
Your Replace the word
refund
faitfully
,
Xamrayev ShaxriyorCorrect your spelling
faithfully
Submitted by omondavlat91 on
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task achievement
Your letter addresses the task, introducing yourself and explaining the problem you encountered with the TV. However, you could enhance your explanation of the problem, adding more specific details about what exactly is not working with the TV. A more detailed description will make your complaint stronger.
task achievement
There are some grammatical errors and typos, such as 'ddi' instead of 'did', 'thr' instead of 'the', 'servise' instead of 'service', 'intenoduce' instead of 'introduce', and 'dor' instead of 'do'. Proofreading your work before submitting it can help minimize these errors and make your letter clearer and more professional.
coherence cohesion
Your letter is clear and easy to follow, but the logical structure can be improved by organizing your ideas into clearer paragraphs. For example, have a separate paragraph for each of the following: introduction, explanation of the problem, and the action you want the company to take.
coherence and cohesion
Your letter has a clear greeting and closing, which is a good practice for formal letters.
task achievement
You have made it clear what action you would like the company to take, which is important in a complaint letter.
The Closing
The style of the letter determine how you have to close it.
Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.
Formal style (To someone you have not met, whose name you don’t know)
- Yours faithfully,
Semi-formal (To someone you may or may not have met, whose last name you know)
- Yours sincerely,
Informal (To someone you know well, whose first name you know and use)
- Best regards,
- Warm wishes,