IELTS Writing Correction Service
Writing Samples
Band 6

You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you. Write a letter to the train company. In your letter -describe the problem you had with the tickets -say why you were unhappy with the staff -suggest what action the train company should take Begin your letter as follows: Dear Sir or Madam,

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Dear Sir or Madam, I am writing
this
Linking Words
 letter in order to show my dissatisfaction regarding the service. I bought
train
Use synonyms
tickets
Use synonyms
 a week
advance
Change preposition
in advance
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 and when I went to the station, I was told that I could not use them. The staff who attended
me
Change preposition
to me
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 was not helpful, simply telling me that it was
invarid
Correct your spelling
invalid
. He did not even give me the reason despite the fact that I kept asking for the reason. I am still not sure why I could not use the
tickets
Use synonyms
. It would be great if you could support me regarding
refund
Wrong verb form
refunding
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 the
tickets
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 as I was not able to catch the
train
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.
Additionally
Linking Words
, I would like to ask you to give me the reason for not being able to get on the
train
Use synonyms
 with the
tickets
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 that I bought in a
week
Change noun form
week's
show examples
 advance.
Lastly
Linking Words
, it is advised to
train
Use synonyms
 your staff regarding customer service. I am sure there are a lot of people
need
Correct pronoun usage
who need
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 assistance at the station, which is why more friendly and kind staff is needed at each station. I look forward
hearing
Change preposition
to hearing
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 from you. Yours faithfully, Hiromi Okumura

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coherence cohesion
Ensure that each paragraph develops a single clear idea to improve coherence.
task achievement
Explain the problem with more details, like the dates and specific circumstances, to strengthen your task achievement.
task achievement
The letter contains a polite and formal tone, which is suitable for the context.
coherence cohesion
The letter has a clear structure with appropriate greeting and closing.
Topic Vocabulary:
  • advance purchase
  • invalid tickets
  • inconvenience
  • ticket policies
  • lack of understanding
  • empathy
  • customer service
  • compensation
  • refund
  • free upgrade
  • notification
  • escalate the issue
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