You are being harassed wrongly by Debt Collection Agency for the amount that you did not spend on your credit card. Write a letter to Banking Ombudsman Department and escalate the complaint. In your letter, • introduce yourself • describe what happened • say what you want the officer to do
Dear Agency,
I'm writing
this
email to address the issue regarding about amount which didn't spend on my credit card. My name is dhivya
Correct your spelling
Divya
ravi
and Change the capitalization
Ravi
I'm
holding an account in your bank Wrong verb form
I've been
over
two years. Change preposition
for over
Few
days ago, I received a call from your bank, Change the article
A few
stated
that need to pay the amount for my credit card. For your clarification, I haven't Wrong verb form
stating
spend
any amount on my credit card. I frequently Wrong verb form
spent
receiving
Change the form of the verb
receive
the
Correct article usage
apply
call
from your bank Fix the agreement mistake
calls
especially
Add the comma(s)
, especially
in
working times which indirectly affects Change preposition
during
focus
on my work.
I kindly Correct pronoun usage
my focus
requesting
you to take Change the form of the verb
request
an
immediate action to resolve Remove the article
apply
this
matter as soon as possible. In addition
, please escalate teams to remove my names
Fix the agreement mistake
name
in
the debit collection list so that Change preposition
from
i
Change the capitalization
I
wont
receive the call. If you need any information regarding Add an apostrophe
won't
detail
, please let me know.
Thank you
Dhivya RaviFix the agreement mistake
details
Submitted by dhivyaravi0396 on
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Coherence and Cohesion
To improve coherence and cohesion, ensure a clear and logical connection between ideas by using more cohesive devices (e.g., linking words like 'however,' 'furthermore').
Task Achievement
In terms of writing tone, using more formal expressions would enhance the professionalism of the letter. Replacing words like 'kindly' with phrases like 'I would appreciate it if...' can increase formality.
Coherence and Cohesion
Your opening and closing are well-structured, greeting the agency respectfully and providing a clear sign-off.
Task Achievement
The task is mostly achieved; you successfully introduced yourself, explained the issue, and stated your request.
The Closing
The style of the letter determine how you have to close it.
Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.
Formal style (To someone you have not met, whose name you don’t know)
- Yours faithfully,
Semi-formal (To someone you may or may not have met, whose last name you know)
- Yours sincerely,
Informal (To someone you know well, whose first name you know and use)
- Best regards,
- Warm wishes,
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