You are a regular customer at a supermarket in your town/city. You have recently noticed a problem with some of the products that you usually buy and you have decided to complain about this. Write a letter to the manager. In your letter Explain who you are Describe your complaint Say what you think should be done about it.

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Dear Manager, I hope
this
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letter finds you well and believe you are in good health and in high spirits. I am writing to express my dissatisfaction with the product I
buy
Wrong verb form
bought
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from your store
last
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day. My name is Navdeep and I live
in
Change preposition
at
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115 St. Edmonton and your supermarket Safeway is near to my house.
Last
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day when I went to the store for my monthly grocery I
end
Wrong verb form
ended
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my shopping
with
Change preposition
by
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buying clothes for my kid.
In the
Change preposition
The
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next morning when I try to wear that
T shirt
Add a hyphen
T-shirt
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on my kid I find I buy the wrong size .
Hence
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, that
Tshirt
Correct your spelling
T-shirt
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was too long and big for my children to wear.
Furthermore
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, when I visited
store
Add an article
the store
a store
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to replace
they
Correct pronoun usage
it they
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do
Wrong verb form
did
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not agree to exchange .They said I
buy
Wrong verb form
bought
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that
Correct pronoun usage
those
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clothes from
last
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day clearance and
those material
Change the determiner
that material
those materials
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cannot be exchanged . In the
last
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I want you to look into
this
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matter and either give me
refund
Add an article
a refund
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or change the size of my clothes because I
am
Wrong verb form
have been
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your loyal customer
from
Change preposition
for
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Linking Words
last
Correct article usage
the last
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5
year
Fix the agreement mistake
years
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. Looking forward to hearing a positive and prompt response from your side. Yours sincerely, Navdeep
Submitted by navdeepbajaj89 on

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suitable writing tone
Ensure that the tone remains consistently formal throughout the letter to match the context of a complaint to a store manager. For instance, phrases such as 'I buy' could be more formalized to 'I purchased.'
complete response
Include more specific details about the product issue, such as how it affects your decision or usage, to strengthen the complaint.
single idea per paragraph
Each paragraph details a separate part of the complaint, keeping single ideas per paragraph organized.
greeting and closing
The letter begins with a polite greeting and ends with a courteous closing, maintaining good politeness throughout.
logical structure
The letter follows a logical structure, beginning with an introduction, followed by explanation of the complaint, and ending with a suggestion for remedy.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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Topic Vocabulary:
  • regular customer
  • supermarket
  • products/merchandise
  • encountered a problem/issue
  • expired products
  • damaged packaging
  • defective items
  • batch number
  • dissatisfaction
  • inconvenience
  • quality control
  • stock rotation
  • compensation
  • affected customers
  • implementing
  • stricter controls
  • address the issue
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