You have had your computer repaired by your local computer supplier. You were extremely impressed with the service. Write a letter to the manager of the shop. Describe what happened when you call the shop. Praised the staff who helped you and ask the manager to thank those concerned.
Dear Sir/
madam
,
I am Theo Akl. I am writing Capitalize word
Madam
this
letter to express my gratitude for your
fabulous service provided by your employees. Actually Change the word
the
last
week, my laptop
was not working properly and then
suddenly while
I am
working on the Wrong verb form
was
laptop
it turned off. My friend suggest
me your shop for Change the verb form
suggests
repairence
.
I called to your shop. Customer service executive Mr. Maan addressed me in Correct your spelling
reference
repairing
very
polite and professional way Add an article
a very
and
listened to my concern and booked my appointment. When I went to the shop, Unfortunately, I got late and he was almost done with his shift. But for my Correct word choice
apply
Correct your spelling
convenience
convience
he decided to stay. He told me there was Add a comma
convience,
minor
technical issue Add an article
a minor
in
my Change preposition
with
laptop
. He also
advised me about the virus in my laptop
. I relaise
that after repair my Correct your spelling
realised
laptop
start
working more smoothly and Wrong verb form
started
fastly
.
I would greatly Replace the word
quickly
appericate
that if you convey my thank you to Correct your spelling
appreciate
your
him Correct pronoun usage
apply
and
I Correct word choice
apply
also
want to get their outstanding service recoginsed
and used as Correct your spelling
recognised
a
example in future.
Thank you very much for making my first experience outstanding.
Change the article
an
Your
sincerely,
Theo AklCorrect the word
Yours
Submitted by maangaganpreet51 on
Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.
Structure
Consider organizing your letter into more distinct paragraphs to enhance clarity. Each paragraph should cover a single idea, such as your initial problem, the encounter with the staff, and your request to the manager.
Language Usage
While your letter has a polite tone, try to integrate more varied sentence structures and vocabulary to further enhance your writing.
Grammar
Make sure to proofread your letter to catch minor errors such as "apreciate" and "their" instead of "this."
Task Achievement
The letter includes a clear description of the issue, the positive experience with the staff, and a call to action for the manager. This reflects a complete response to the task.
Coherence & Cohesion
The greeting and closing of the letter are appropriate and polite, adding to the overall tone of professionalism.
Task Achievement
The expression of gratitude and recommendation for staff recognition are clear, which can leave a positive impression on the reader.
Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite