You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply. Write a letter to the manager. In your letter explain the situation complain about the bad service ask for immediate delivery of your order or your money back You should write at least 150 words.
Dear sir,
I am inscribing
this
missive to draw your attention towards my parcel which has been delayed for almost 20 days.
Three weeks ago, I placed an online order from your website for part-wear sandals. I have ordered them for my cousin's wedding which is due next month. I have tried to contact your executive manager almost 8 days ago but I have not got any revert. The contact number on your website is not working, I tried calling on
that number a couple of times. My experience with your customer service is very upsetting because no one has reached Change preposition
apply
me
out.
I would request you to acknowledge my issue and track my parcel. If my parcel cannot be sent to me within 2 days, Correct pronoun usage
apply
then
I would like to get a full refund for my order including tax.
Take appropriate measures to resolve my problem. Looking forward to hearing from you soon.
Yours faithfully,
Simranjot KaurSubmitted by simrantiwana1086 on
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task achievement
Consider providing more details about the purchase, such as the order number, to help the manager identify your order more easily.
coherence cohesion
Although the letter is quite coherent, you can strengthen the logical flow by explicitly mentioning the order date or order number at the beginning.
structure
Your letter is well-structured, with a clear introduction, body, and conclusion.
tone
The tone of your letter is polite yet assertive, which is suitable for formal complaints.
task achievement
You clearly state the problem and what resolution you expect, which is crucial for task achievement.
Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite