You ordered a new credit card from the bank about 14 days ago and still have not received it. You are not happy about this. Write a letter to the bank. In your letter say: Why you are writing to them. Ask why you have waited so long for the new card Ask the bank manager what he will do about this matter.

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Hello Madam/Sir, I am writing
this
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letter to express my dissatisfaction with your bank's services. I ordered my
credit
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card
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by
vistiing
Correct your spelling
visiting
your nearest branch as mentioned on the website but
hasn't
Correct subject-verb agreement
haven't
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recieved
Correct your spelling
received
it yet. It's been almost
forteen
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fifteen
days since I
have
Unnecessary verb
apply
show examples
made
this
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order.
Firstly
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, after waiting for more
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then
Correct your spelling
than
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the expected time, I am
implied
Verb problem
compelled
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to write
this
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letter to bring your attention to
this
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matter that it is more likely that your staff could forget to mail my
credit
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card
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. When
,
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apply
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I tried to call at customer service helpline number, he said
its
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it was
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not reflecting in their online portal that
you
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I
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applied for
Use synonyms
credit
Add an article
a credit
the credit
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card
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. Even though
,
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apply
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the representative
assited
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assisted
me in all
possbile
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possible
way
Fix the agreement mistake
ways
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to track it
but
Correct word choice
apply
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he was
in
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apply
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capable
to do
Change preposition
of doing
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so. As discussed with the assistant branch manager
that
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apply
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I needed to have
this
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card
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by the end of the month because some of my
pyament
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payment
payments
are pending and I
donot
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do not
want
Add the particle
want to
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pay
extra
Add an article
the extra
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interest
due to
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late payments. I was assured that its
Correct article usage
the banks
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banks
Change to a genitive case
bank's
banks'
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policy
to
Add a missing verb
is to
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deliver it within 7 days unless there is
Correct article usage
an unforseen
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unforseen
Correct your spelling
unforeseen
problem and without any notice or email, there is a significant delay in
recieving
Correct your spelling
receiving
it. It would be
higly
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highly
appreciated if you could look into
this
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matter and find out , where has an error
occured
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occurred
. So that, my
credit
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card
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get
Change the verb form
gets
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dispatched
form
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from
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your bank. If you can send me a tracking number as well of the courier, it will be very helpful to me. I hope you will take prompt action to provide a solution
of
Change preposition
to
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my problem with your services.
Correct the word
Yours
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Your
Correct your spelling
Yours
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faithfully, Mehak

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grammar
Make sure to proofread for spelling and grammatical errors, such as 'recieved' instead of 'received' and 'forteen' instead of 'fourteen'.
structure
Consider breaking down complex sentences into simpler ones for better clarity.
clarity
Include a clear, polite request for a prompt response to your issue in your closing paragraph.
task achievement
You clearly state your issue and provide relevant details about your request.
coherence
The letter maintains a formal tone suitable for correspondence with a bank.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • credit card application
  • waiting period
  • inconvenience
  • processing delay
  • bank manager
  • status update
  • expedite the process
  • assurance
  • compensation
  • manufacturing delays
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