Dear Sir/Madam,
I am writing to request a full refund for a washing machine that I purchased from your online store several weeks ago.
I bought
this
item during your Super Sale, and I was informed that it would be arriving within two working days. Linking Words
This
was particularly important for me because it was supposed to arrive before my housewarming party. Linking Words
However
, it has been three weeks and I am still waiting.
I sent an email to your customer Linking Words
service
Use synonyms
last
week and I have not received any response yet. Linking Words
Furthermore
, I called them and spoke to one of your customer Linking Words
service
assistants. He told me that my washing machine had already been shipped but was unable to provide me with a tracking number. When I asked to be transferred to a manager, he outright refused claiming that they were busy. I find Use synonyms
this
Linking Words
service
to be far below the standards that your store claims in its advertisements.
I would like to express my dissatisfaction with the Use synonyms
service
I have received and request that you cancel the order. Use synonyms
Additionally
, I would appreciate a full refund, which includes postage fees. If the washing machine is on its way to my home, which I highly doubt, I shall be sending it right back to you.
Please reply to confirm the cancellation and refund at your earliest convenience.
Yours faithfully,
Anne PeterLinking Words
madu.r1991